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Senior Systems Engineer
Strongbridge LLCTier 3 Systems Engineer managing IT infrastructure and providing technical guidance to operations teams. Requires strong leadership and extensive experience in a government environment.
Posted 7/19/2026full-timeWashington • District of Columbia, Washington • 🇺🇸 United StatesSenior💰 $120,000 - $150,000 per yearWebsite
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive experience in IT Infrastructure management, including Disaster Recovery, Backups, and Microsoft SCCM. Proven ability to lead teams, develop policies, and ensure compliance with security standards while maintaining high levels of customer satisfaction.
Highest-signal resume keywords
IT Infrastructure ManagementMicrosoft SCCM ImplementationServiceNow IT Service ManagementCompTIA Security+ CertificationBusiness Process Analysis
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Network AdministrationDisaster RecoveryBackupsBusiness AnalysisPolicy DevelopmentSOP DocumentationTechnical GuidanceTroubleshootingImplementation ProjectsCustomer Satisfaction
Soft Skills
Collaborative ApproachRelationship DevelopmentTeam Leadership
Tools & Technologies
Microsoft SCCMServiceNowO365
Certifications & Qualifications
CompTIA Security+TS/SCIDHS EODAzure 900AWS Cloud Practitioner
Industry Keywords
DHS ComponentOps Security ComplianceIT Service Uptime
Tech Stack
Tools & technologiesAWSAzureCloudITSMServiceNowTypeScript
About the role
Key responsibilities & impact- Provide technical guidance to an Operations team mainly comprised of Tier 1 / Tier 2 Techs
- Provide direct assistance to end-users, engaging with customer satisfaction and efficient troubleshooting/ensuring the successful completion of implementation projects.
- Demonstrated strong business process analysis and business analysis capabilities, specifically transforming requirements into actionable next steps.
- Collaborative approach to develop and nurture new relationships with several external customers and stakeholders.
- Manages IT Infrastructure with experience in various technologies such as Disaster recovery, Backups, O365, and more.
- Experience with network administration and ServiceNow IT Service Management
- Assist in implementation of Ops Security Compliance aligned to all IT assets
- Experience developing policy, procedure and SOP documentation
- Responsible for the design, implementation, daily operations and maintenance of Microsoft SCCM at the enterprise level.
- Extensive experience with break-fix to maintain IT equipment and IT service uptime.
Requirements
What you’ll need- Must be a U.S. Citizen
- Bachelor’s Degree
- Must possess an active TS/SCI
- At least 15 years experience
- Currently supporting a DHS Component
- Currently possess DHS EOD
- Possesses CompTIA Security+ certification
- Majority, if not all years of experience in a team lead or operations technical lead role
- Certifications, such as: Azure 900 AWS Cloud Practitioner
Benefits
Comp & perks- health/dental/vision/life/short and long term disability insurance
- paid time off
- paid holidays
- education assistance
- 401k w/company match