Strivacity

Solutions Engineer

• Collaborate with deployment partners, Customer Success Managers, and Strivacity clients to understand the clients goals and translate them into technical solutions using Strivacity’s platform.
• Lead technical onboarding, solution design, and deployment activities for enterprise clients.
• Collaborate closely with customer engineering teams to guide API integrations, identity provider configurations, and custom workflows.
• Act as the go-to technical resource post-sale, ensuring clients are architected for success and scalability.
• Identify and proactively address technical risks, blockers, and optimization opportunities throughout the client lifecycle.
• Work cross-functionally with Product and Engineering teams to provide client feedback and influence roadmap priorities.
• Help develop technical best practices, playbooks, and documentation to scale success across accounts.

Customer Success Solutions Architect