Operations Program Manager

Stripe

Operations Program Manager at Stripe designing processes for effective tax operations execution. Collaborating cross-functionally to deliver strategic initiatives and enhance organizational effectiveness.

Posted 7/22/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in leading complex cross-functional initiatives, identifying execution friction, and designing scalable improvements to enhance operational effectiveness. Proficient in establishing metrics and facilitating communication among stakeholders to drive alignment and measurable outcomes.

Highest-signal resume keywords

Cross-Functional Initiative LeadershipStructured Problem-SolvingOperational Process ImprovementStakeholder CommunicationData-Informed Decision Making

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Process DesignExecution Mechanism ImprovementMetrics EstablishmentOperational EffectivenessRoot Cause Analysis

Soft Skills

Written CommunicationVerbal CommunicationInfluencing SkillsDiagnostic Thinking

Industry Keywords

Tax OperationsStrategic InitiativesCross-Functional PlanningExecution HealthOperational Governance

About the role

Key responsibilities & impact

Design, maintain, and improve repeatable, lightweight execution mechanisms that track program status, communicate progress, surface execution risks on a regular cadence, and escalate blockers to the appropriate stakeholders.
Partner closely with your immediate Ops team and one or two cross-functional leads across Tax Operations, Product, and Engineering to improve cross-functional planning, alignment, and execution of strategic initiatives
Identify execution friction, process gaps, and process breakdowns, and recommend scalable improvements that strengthen operational effectiveness
Establish meaningful metrics and reporting that provide visibility into execution health and support data-informed decision making
Facilitate cross-functional reviews, planning sessions, and execution forums that help teams align, resolve blockers, and deliver measurable outcomes
Monitor initiatives through rollout, evaluate outcomes, and drive follow-up improvements or remediation where needed

Requirements

What you’ll need

3+ years of demonstrated experience leading complex cross-functional initiatives from ambiguity to execution
Demonstrated ability to identify friction and design scalable improvements that drive measurable outcomes
Strong structured problem-solving and diagnostic thinking skills, with the ability to investigate issues, identify root causes, and design scalable solutions
Excellent written and verbal communication skills, with the ability to influence stakeholders and drive alignment without direct authority
Experience designing or improving operational processes, governance, or execution mechanisms that increased organizational effectiveness.

Benefits

Comp & perks

Health insurance
401(k) plan
Professional development opportunities
Paid time off