Stripe

Risk Ops Tech Enablement Programs Manager

Stripe

full-time

Posted on:

Location: 🇺🇸 United States

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Job Level

SeniorLead

About the role

  • Lead a group of high-performing program managers in leading tech-first Risk Ops initiatives, cultivating strong partnerships and processes with our Risk engineering and product partners, codeveloping the high-level strategy for our technical infrastructure rooted in a deep understanding of our risk operations tech stack, and owning Risk Ops-centric technical processes (e.g., tooling stack rank).
  • Partner cross-functionally across our Risk organization to devise and execute strategies to evolve our Risk technical infrastructure and tooling
  • Evolve the team structure, strategy, functions, and roles and responsibilities to continuously meet Stripe’s evolving business needs
  • Drive top-line prioritization of work, and manage tradeoffs on resourcing and roadmapping
  • Lead a team of high-performing program managers across multiple workstreams; this includes providing consistent coaching, setting vision and goals, holding the team to a high-bar, fostering a strong team culture, and leading hiring efforts when relevant
  • Transmit and foster our values, serving as a beacon of Stripe’s user-centric philosophy and culture of transparency, empathy, inclusion, and empowerment

Requirements

  • 8+ years of experience in technical program management
  • 5+ years of experience managing teams of program managers
  • Excellent communication with experience articulating complex topics in an easy-to-consume way, adept at both working-level and exec-level comms
  • Experience partnering directly with product and engineering teams throughout the product development lifecycle and/or go-to-market
  • Experience in a role that requires enough technical proficiency to deeply understand technical systems and concepts and subsequently influence tech roadmap decisions
  • Excellent communication with experience articulating complex topics in an easy-to-consume way, adept at both working-level and exec-level comms
  • Experienced owning globally spanning programs, developing teams and creating leverage through strategic team structures and operating models
  • Excel in crossfunctional influence and partnerships with GTM/user facing account teams, product, and policy
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