Lead a group of high-performing program managers in leading tech-first Risk Ops initiatives, cultivating strong partnerships and processes with our Risk engineering and product partners, codeveloping the high-level strategy for our technical infrastructure rooted in a deep understanding of our risk operations tech stack, and owning Risk Ops-centric technical processes (e.g., tooling stack rank).
Partner cross-functionally across our Risk organization to devise and execute strategies to evolve our Risk technical infrastructure and tooling
Evolve the team structure, strategy, functions, and roles and responsibilities to continuously meet Stripe’s evolving business needs
Drive top-line prioritization of work, and manage tradeoffs on resourcing and roadmapping
Lead a team of high-performing program managers across multiple workstreams; this includes providing consistent coaching, setting vision and goals, holding the team to a high-bar, fostering a strong team culture, and leading hiring efforts when relevant
Transmit and foster our values, serving as a beacon of Stripe’s user-centric philosophy and culture of transparency, empathy, inclusion, and empowerment
Requirements
8+ years of experience in technical program management
5+ years of experience managing teams of program managers
Excellent communication with experience articulating complex topics in an easy-to-consume way, adept at both working-level and exec-level comms
Experience partnering directly with product and engineering teams throughout the product development lifecycle and/or go-to-market
Experience in a role that requires enough technical proficiency to deeply understand technical systems and concepts and subsequently influence tech roadmap decisions
Excellent communication with experience articulating complex topics in an easy-to-consume way, adept at both working-level and exec-level comms
Experienced owning globally spanning programs, developing teams and creating leverage through strategic team structures and operating models
Excel in crossfunctional influence and partnerships with GTM/user facing account teams, product, and policy