Campaign Operations Manager

Stripe

Campaign Operations Manager at Stripe managing global marketing operations and AI-driven process improvements. Collaborating across teams to optimize campaign lifecycle and enhance operational efficiency.

Posted 5/18/2026full-timeRemote • California, Illinois, New York, Washington • 🇺🇸 United StatesSeniorLeadWebsite

About the role

Key responsibilities & impact

Collaborate with global, regional, and channel teams to architect and implement scalable operating models to support the end-to-end campaign lifecycle, from initial strategy and planning through execution, measurement, and optimization, ensuring seamless integration across various functions and geographies.
Consistently monitor and analyze the campaign production "supply chain” including tracking all key stages, handoffs, and friction points to drive meaningful efficiency gains.
Build and maintain an AI automation roadmap for the campaigns function, identifying high-impact opportunities to replace manual processes with intelligent, scalable solutions.
Lead the development, documentation, communication, and rollout of new or optimized internal processes in partnership with cross-functional teams.
Evaluate and implement new tooling, technologies, and systems to enhance campaign operational efficiency including integration, and adoption of selected systems.
Track, analyze, and report out on key operational metrics and campaign performance, clearly communicating the health of the campaign supply chain, the impact of operational improvements, and the overall effectiveness of campaigns.

Requirements

What you’ll need

10+ years of demand generation, program management, or campaign operations experience
Proven expertise is partnering with regional teams and channel partners to build scalable, end-to-end workflows
Proven ability to deploy AI-powered solutions within campaigns or demand gen with specific, measurable outcomes
Working knowledge of current AI/ML landscape as it applies to campaign operations, including familiarity with LLMs, agentic frameworks, and intelligent automation platforms
Ability to build campaigns and programs from the ground, orchestrating many moving parts across disparate functions
Exceptional presentation, writing, and communication skills
Appetite and ability to work through ambiguity, evaluate and recommend solutions, and drive clarity across complex, global stakeholder groups.

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements
Professional development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

demand generationprogram managementcampaign operationsAI-powered solutionsAI/ML landscapeLLMsagentic frameworksintelligent automationoperational metricscampaign performance

Soft Skills

presentation skillswriting skillscommunication skillsability to work through ambiguityevaluating solutionsdriving claritycollaborationcross-functional teamworkstrategic planningproblem-solving