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Program Manager, Solutions Architecture
StripeProgram Manager enhancing operational effectiveness of Solutions Architecture at Stripe. Driving global programs to improve user-facing excellence and stakeholder alignment across teams.
About the role
Key responsibilities & impact- Independently scope, design, deliver, and iterate on high-priority global programs that address SA's most strategic priorities, owning outcomes end-to-end with minimal oversight
- Partner with SA leadership and SA Enablement to define and scale repeatable frameworks and shared standards of pre-sales excellence by segment and motion and drive adoption through manager training and coaching
- Use data to identify organizational gaps, set program priorities, measure impact, and build the case for investment or change across SA leadership and cross-functional partners
- Lead change management planning and execution for org-wide programs — including communication, enablement, and operational rigor — ensuring SA managers and ICs adopt new behaviors durably
- Navigate competing priorities across a broad GTM stakeholder map — including Sales, Marketing, Professional Services, Developer Relations, and Channel partners — to align cross-functional teams around programs that drive measurable improvement in SA effectiveness and user impact
- Act as a resource and thought partner to SA leadership and peers, sharing knowledge, identifying and raising risks early, and contributing to a higher collective bar for program design and change management in the org
Requirements
What you’ll need- 7+ years of experience in GTM program management, business operations, management consulting, or a related discipline
- Proven track record of independently leading complex, cross-functional global programs from scoping through delivery in fast-moving, ambiguous environments
- Strong data fluency — able to synthesize data from multiple sources, develop independent hypotheses, and translate insights into clear decisions and recommendations for senior audiences
- Demonstrated experience leading change management for large organizations, including communication planning, stakeholder alignment, and adoption measurement
- Skilled at influencing cross-functional stakeholders without direct authority across all levels, from individual contributors to executives
- Excellent written and verbal communication skills; consistently sets a high bar for clarity, concision, and audience-appropriate framing.
Benefits
Comp & perks- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
GTM program managementbusiness operationsmanagement consultingdata fluencychange managementstakeholder alignmentcommunication planningadoption measurement
Soft Skills
influencing stakeholderswritten communicationverbal communicationproblem-solvingstrategic thinkingcollaborationcoachingrisk identification