Stripe

Billing Solutions Architect

Stripe

full-time

Posted on:

Origin:  • 🇺🇸 United States • California

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Job Level

SeniorLead

About the role

  • Serve as the subject matter expert on our billing and revenue recognition solutions, demonstrating deep understanding of order-to-cash processes, customer journeys, and the competitive landscape.
  • Architect elegant solutions addressing specific customer challenges, including complex integrations and customizations.
  • Partner with sales and alliances teams to drive opportunities for our largest customers, leading solution strategy and laying groundwork for successful implementations.
  • Act as the "voice of the customer," providing actionable insights to influence product development and feature prioritization.
  • Create and share best practices, reusable assets, and training materials to enhance go-to-market efficiency.
  • Help resolve complex technical issues for key customers, working with customer success and engineering teams.
  • Represent technical aspects in sales forecasts, identify potential blockers, and propose solutions.
  • Participate in marketing events, including executive briefings, conferences, and trade shows.
  • Collaborate closely with sales, marketing, product, and engineering teams to ensure successful customer go-lives and influence product roadmap.
  • Build deep relationships with customer stakeholders and develop and deliver technical solutions.

Requirements

  • 10+ years of experience in technical sales or pre-sales roles, focusing on solution architecture and best practices
  • 5+ years of current experience in the payments, fintech, or closely related industry
  • Strong technical acumen in API integrations, SaaS platforms, and enterprise architectures, with particular emphasis on order-to-cash processes and billing systems
  • Extensive experience with subscription, billing, and payment solutions
  • Solid understanding of financial infrastructure industry trends and emerging technologies
  • Excellent communication skills, with the ability to articulate complex technical concepts to diverse audiences
  • Executive presence and strong relationship-building skills
  • Passion for customer success and dedication to championing the customer voice
  • Willingness to travel up to 50% of the time