Operations Manager

Stride, Inc.

Operations Manager managing student enrollments, withdrawals, and records for a school organization. Collaborating with stakeholders and ensuring compliance with educational regulations.

Posted 7/9/2026full-timeRemote • Virginia • 🇺🇸 United StatesJuniorWebsite

About the role

Key responsibilities & impact

Supports school administrators by processing requests for new enrollments and withdrawals
Maintains student files and records that are both clerical and academic in nature
Performs routine administrative duties
Facilitates communications with various stakeholders
Requests and tracks receipt of records for newly enrolled students
Prepares mass data imports for new students within prescribed time frames
Processes student withdrawals; fulfills records requests for withdrawn students within prescribed time frames
Processes parent contact and data information changes
Maintains K12 and state student-level databases, including data entry
Creates customized reports for various departments as requested
Creates and maintains student cumulative files and other student records
Audits for accuracy on at least an annual basis
Establishes and maintains secure access to student records
Ensures proper disposal of student records
Serves as primary point of contact for families, teachers, staff, and other schools regarding accessing student information and records
Ensures that school personnel comply with the Family Educational Rights and Privacy Act (FERPA)

Requirements

What you’ll need

High school diploma or equivalent
One (1) year of related work experience OR an equivalent combination of education and experience
Excellent organizational and time management skills
Maintain confidentiality
Strong written and verbal communication skills
Professional experience using Microsoft Excel, Word, and Outlook
Experience using search engines (internet) for research
Experience using a student information system and/or other type of database
Detail oriented, able to identify errors in student data and information
Able to multi-task, get tasks done quickly and accurately
Customer service oriented
Communicate professionally and tactfully through all communications
Flexible, team-player; adapts to changing office environment
Basic proficiency in Microsoft Outlook, Excel, and Word; familiarity with ability to enter and retrieve information
Ability to travel 10% of time for meetings, professional development, etc.
Ability to pass required background check.

Benefits

Comp & perks

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Hard Skills & Tools

Data EntryRecord ManagementData Import PreparationReport CreationError Identification

Soft Skills

Customer Service OrientedTime ManagementAdaptabilityProfessional CommunicationTeam Player