School Engagement – Student Success Manager

Stride, Inc.

School Engagement & Student Success Manager ensuring personalized guidance for student enrollment and retention. Supporting strategic growth initiatives and community engagement for educational excellence.

Posted 6/23/2026full-timeRemote • North Carolina, South Carolina, Tennessee, Virginia • 🇺🇸 United StatesEntry Level💰 $54,763 - $68,454 per yearWebsite

About the role

Key responsibilities & impact

Serve as a key member of the school leadership team, focused on advancing student recruitment, family engagement, scholarship accessibility, and enrollment sustainability.
Partner closely with school leaders to support strategic growth initiatives, strengthen family relationships, and ensure students and families receive personalized guidance throughout the enrollment and retention journey.
Provide leadership and oversight of Opportunity Scholarship (OS), ESA+, and other tuition assistance programs while serving as a primary resource for families navigating enrollment, funding, and school engagement processes.
Develop and implement targeted outreach campaigns, re-registration initiatives, and student retention strategies designed to support enrollment growth and long-term student success.
Cultivate a strong sense of community, serve as a trusted liaison between families and school leadership, and contribute to strategic planning efforts that enhance the overall student and family experience.

Requirements

What you’ll need

Associate’s degree required; Bachelor’s degree in Education, Business, Communications, or a related field preferred.
Minimum of 2 years of experience in education, admissions, enrollment management, family engagement, customer service, student support, or a related field.
Demonstrated ability to build positive relationships with students, families, and stakeholders through strong interpersonal and communication skills.
Experience managing multiple projects, priorities, and deadlines in a fast-paced environment.
Strong organizational skills with exceptional attention to detail and data accuracy.
Ability to analyze data, track progress, and maintain accurate records and reports.
Strong written and verbal communication skills, including the ability to conduct presentations, information sessions, and family outreach activities.
Ability to work independently while collaborating effectively with school leadership and cross-functional teams.
Commitment to providing exceptional customer service and supporting a positive school culture.
Ability to maintain confidentiality and handle sensitive student and family information with professionalism.
Willingness to work occasional evenings or weekends to support family information sessions, enrollment events, and school activities.
Proficiency in Microsoft Excel, Power Point, MS 365; Web proficiency.
Ability to clear required background check.

Benefits

Comp & perks

Health benefits
Retirement contributions
Paid time off

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysisproject managementrecord keepingreporting

Soft Skills

interpersonal skillscommunication skillsorganizational skillsattention to detailcustomer servicecollaborationconfidentiality

Certifications

Associate's degreeBachelor's degree in EducationBachelor's degree in BusinessBachelor's degree in Communications