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Credit & Collections Analyst – Contract
Stride, Inc.Credit & Collections Analyst responsible for student loan verifications and managing collections activities in a remote role. Requires strong collections experience and proficiency in multiple systems.
About the role
Key responsibilities & impact- Oversee new student payment plan program
- Manage invoicing, cash application, and the reconciliation of customer balances between multiple systems
- Monitor aged accounts receivables and identify overdue accounts for B2B and Workforce partners
- Conduct professionally handled collection of aged accounts receivables via telephone and e-mail
- Collect delinquent accounts in accordance with collection policies maintaining compliance with state and federal Fair Debt Collections Practices
- Maintain current knowledge of regulations, industry trends, and economic conditions that may affect collections
- Maintain accurate accounts receivable call histories
- Conduct payment reconciliation on accounts as needed
- Assist the A/R Manager in the ongoing process aimed towards increasing cash collections and reducing DSO
Requirements
What you’ll need- Minimum of 3 years of collection experience required
- Broad knowledge of collection policies and procedures and the Fair Debt Collection Practices Act (FDCPA) and the Fair Credit Reporting Act (FCRA)
- Strong interpersonal and communication skills
- Excellent negotiation skills
- Proficient in Excel and Microsoft Office Applications
- Hands on experience with NetSuite and Salesforce preferred
- Ability to work in a team-based environment, but also be a self-starter and work independently on assignments
- Adequately handle multiple demands calmly and effectively, while maintaining attention to detail and follow through
Benefits
Comp & perks- Health benefits
- Retirement contributions
- Paid time off
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
collection experienceinvoicingcash applicationreconciliationpayment reconciliationattention to detail
Soft Skills
interpersonal skillscommunication skillsnegotiation skillsteamworkself-startercalm under pressurefollow through