Sales Development Representative
BigID
Sales Development Representative
Stress-Free
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $25 per hour
Job Level
Mid-LevelSenior
About the role
- Convert inbound and outbound calls into confirmed vehicle service appointments
- Achieve and exceed KPIs for conversion rates, upsells, cross-sells, and revenue goals
- Recommend additional repairs, maintenance packages, and service upgrades that benefit the customer
- Provide VIP white glove customer service, ensuring every interaction builds trust and loyalty
- Communicate clearly with customers about services, timelines, and costs
- Use our CRM to track leads, schedule appointments, and document all customer interactions
- Collaborate with shop teams to ensure seamless handoffs and exceptional follow-through
Requirements
- Sales Development / Call Center / Inside Sales experience (automotive experience a plus, but not required)
- Strong phone presence with experience handling high call volumes (75–100+ calls/day)
- Ability to influence and close without being pushy—consultative, trust-based selling
- Skilled at meeting or exceeding sales and service KPIs
- Proficiency with CRM tools and strong organizational skills
- Fast and accurate typing (40+ WPM)
- Thrives in a fast-paced, goal-driven environment while delivering outstanding customer care
Benefits
- Competitive Base Pay: $25/hour + Commission
- PTO + 6 paid holidays annually
- Medical, Dental, and Vision Insurance
- 401(k) with 4% employer match
- Employee referral program
- Fully Remote: Work from anywhere in the U.S.
- Career growth opportunities (advancement into leadership and higher-earning sales roles)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales developmentcall center experienceinside sales experienceconsultative sellingKPI achievementtyping speed
Soft skills
customer servicecommunicationorganizational skillstrust-buildinginfluencing
