Lead, Account Management – Strava for Business

Strava

Account Management Lead overseeing the North America AM function and managing strategic partnerships. Driving revenue growth and developing team in a hybrid work environment.

Posted 4/12/2026full-timeSan Francisco • California, New York • 🇺🇸 United StatesSenior💰 $210,000 - $225,000 per yearWebsite

About the role

Key responsibilities & impact

Develop the Account Management function and team in North America
Manage North America Account Managers and establish standards and frameworks for the AM function
Lead a portfolio of strategic partners while coaching and developing your team
Drive partner success, revenue growth, and long-term value across Strava's partnerships
Collaborate with commercial leadership to shape AM function's future structure

Requirements

What you’ll need

8+ years of experience in account management, partnerships, media sales, or digital marketing — including experience at a senior or lead level
Proven people leader with experience managing and developing Account Management or Customer Success teams
Strong commercial acumen with a deep understanding of advertising, partnerships, or platform-based sales models
Consultative approach to client relationships, with a track record of building trust and driving retention and growth within existing accounts
Comfortable operating in ambiguity — able to create structure and clarity where little exists
Track record of translating personal client instincts into repeatable, teachable practices that elevate a wider team
Experience working cross-functionally with Sales, Product, Legal and Operations
Familiarity with CRM tools such as Salesforce or HubSpot.

Benefits

Comp & perks

Health insurance
Flexible working hours
Professional development opportunities
Offers Equity
Offers Commission

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

account managementpartnershipsmedia salesdigital marketingcommercial acumenadvertisingplatform-based sales modelsclient relationship managementretention strategiescross-functional collaboration

Soft Skills

people leadershipcoachingconsultative approachbuilding trustoperating in ambiguitycreating structuretranslating instincts into practicesteam developmentdriving growthstrategic thinking