Strava

Senior UX/Product Researcher – User Lifecycle

Strava

full-time

Posted on:

Location Type: Hybrid

Location: San Francisco • California • United States

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Salary

💰 $170,000 - $180,000 per year

Job Level

Senior

About the role

  • In partnership with stakeholders and the research team, you will Identify, prioritize, and lead research roadmaps that have a tangible impact on company and product strategy, user satisfaction and business outcomes.
  • Lead high-visibility research projects, collaborating closely with cross functional partners such as Design, Product Management, Data Science, Engineering, Data Science, Marketing, etc.
  • Identify best opportunities and practices for socialization of research insights, and forge high-trust relationships with colleagues, fostering collaboration and innovation. By doing so, you influence cross functional partners to act on research insights by providing clear, actionable recommendations and relevant business context.
  • Embrace diversity of perspective yet have a strong point of view that can cut through the clutter.

Requirements

  • 3+ yrs of experience in product research and/or user experience (UX) research roles, with particular expertise and hands-on experience leading end-to-end research studies both in house and with external agencies.
  • An advanced degree in psychology, social sciences, human-computer interaction, cognitive science, or a related field.
  • A full range of a methodological toolkit that includes both qualitative and quantitative methodologies and solid research expertise. Experience leading large scale usability and design systems studies is a plus, including setting up rolling studies and rapid research programs is a plus.
  • Exceptional communication skills (adept at translating data into actionable insights both verbally and in writing), and expertise in data-driven storytelling, transforming raw data into compelling narratives and visualizations.
Benefits
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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product researchuser experience researchqualitative methodologiesquantitative methodologiesusability studiesdesign systems studiesdata-driven storytellingdata visualizationresearch studiesrolling studies
Soft Skills
communication skillscollaborationinfluencerelationship buildinginnovationactionable recommendationsperspective diversityproblem-solvingstorytellingtranslating data
Certifications
advanced degree in psychologyadvanced degree in social sciencesadvanced degree in human-computer interactionadvanced degree in cognitive science