Solutions Engineer – Electrical Specialist

Stratus

Solutions Engineer - Electrical Specialist onboarding and deploying Stratus technology for electrical contractors. Leading implementation, training, and troubleshooting for successful customer adoption.

Posted 4/25/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Own the onboarding, implementation, and technical deployment of Stratus for new electrical contractor customers.
Lead the full onboarding lifecycle: environment setup, configuration, data ingestion, permissions, integrations, and workflow design.
Run implementation project plans including discovery, milestones, customer training, and go-live readiness.
Deliver engaging onboarding sessions tailored to electrical contractor stakeholders — including field crews, prefab shops, VDC teams, project managers, and estimators.
Troubleshoot configuration issues, work closely with engineering when needed, and translate technical concepts for end users.
Validate alignment between delivered workflows and the pre-sales plan.
Apply firsthand knowledge of electrical contracting workflows to configure Stratus in ways that reflect how electrical teams actually work.
Partner with CSMs on post-go-live handoff and ensure customers ramp quickly.
Provide product feedback based on customer onboarding issues, gaps, and patterns — with a particular focus on the electrical segment.

Requirements

What you’ll need

2–5 years of experience in electrical contracting, MEP subcontracting, or VDC/BIM coordination with significant electrical trade exposure.
Firsthand familiarity with electrical workflows, prefab, and shop operations.
Hands-on understanding of electrical workflows including conduit, wire management, prefab, and shop operations.
Strong project management and customer-facing communication skills - comfortable presenting to both field crews and leadership.
Ability to solve ambiguous technical problems with minimal guidance.
Teaching, coaching, or training background a strong plus.
Preferred Experience with Stratus or similar construction technology platforms.
Background in solutions engineering, technical onboarding, or implementation consulting.
Experience implementing enterprise SaaS with field-heavy or trade contractor customers.
Familiarity with construction tech integrations and electrical shop/field workflows.

Benefits

Comp & perks

25-30% travel required

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

electrical contractingMEP subcontractingVDC coordinationBIM coordinationproject managementtechnical onboardingimplementation consultingSaaS implementationworkflow designdata ingestion

Soft Skills

customer-facing communicationproblem-solvingteachingcoachingtrainingpresentation skillscollaborationadaptabilityengagementfeedback provision