Strategic Technology Solutions, LLC

Engineer

• The Project Engineer (Field Services) is responsible for providing hands-on technical expertise within the service delivery department, with a focus on on-site project execution and infrastructure deployment.
• The role will collaborate with other members of professional services including project managers, solutions architects, and other project engineers, while also independently leading and delivering assigned projects.
• The Project Engineer is responsible for executing technical project work, including office moves, infrastructure installations, and endpoint deployments, as well as identifying and implementing the technical needs of clients.
• This role will both own assigned projects and support other engineers by performing on-site work and assisting with deployment activities.
• When travel is not required to complete assigned tasks, the Project Engineer will work remotely.
• Achieve an 85% billable utilization for overall time including time for active client projects and professional service requests
• Maintain at least a 90% CSAT score on projects delivered
• Provide exceptional customer service and timely technical expertise on projects.
• Conduct network discoveries and client onboarding for new managed service clients.
• Submit proactive and appropriate infrastructure upgrade/project opportunities to solution architects to enable a more productive, secure and stable environment in line with best in class IT practices.

Project Engineer – Field Services