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EDI Supervisor
Strategic HR Business AdvisorsEDI Supervisor leading data exchange and compliance processes in HR tech. Managing external partnerships and team operations effectively in a fast-paced environment.
About the role
Key responsibilities & impact- Oversee accurate and efficient data exchange with external partners while ensuring compliance with industry standards.
- Manage the EDI ticket process and serve as the primary point of contact for configuration and process-related questions.
- Configure and test ANSI 834 files, gather carrier requirements, and provide ongoing support for file integrations and data reconciliation.
- Manage integrated carrier files, payroll vendor APIs, and support renewal and open enrollment processes.
- Oversee the shared EDI inbox, create and assign tickets, maintain project documentation, and manage select broker relationships.
- Lead a team while maintaining an individual caseload, assisting with workload balancing, coaching, performance reviews, and team-building efforts.
- Lead daily scrum meetings and serve as the first point of escalation for urgent issues.
Requirements
What you’ll need- Bachelor’s degree in business administration, marketing, or related field preferred; high school diploma or equivalent required.
- Experience with ANSI 834 file testing and implementation required.
- Strong knowledge of the health insurance industry and core products, including medical, dental, and vision, required.
- Experience with Employee Navigator or similar enrollment management systems required.
- Ability to manage high-volume emails, competing priorities, and multitask effectively in a fast-paced environment required.
- Prior Team Lead or Supervisor experience preferred.
- Effective communication, organization, project management, and Microsoft Office skills.
Benefits
Comp & perks- Employees can work remotely
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Data Exchange ManagementFile Integration SupportData ReconciliationConfiguration and TestingAPI Management
Soft Skills
Effective CommunicationOrganizationMultitaskingCoachingTeam-Building