Site Based Learning Specialist
Strategic Education, Inc
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $54,500 - $81,900 per year
Job Level
Junior
About the role
- Provide individualized support to students in procuring SBL sites, understanding program requirements, and navigating their SBL journey
- Act as a bridge between the university, students, and external partners to ensure effective communication and collaboration
- Maintain accurate records of student interactions and progress utilizing company platforms such as Salesforce and Wilis
- Develop and deliver training sessions and resources to help students succeed in their SBL programs
- Handle highly escalated student issues with professionalism and empathy while providing appropriate interventions and resources
- Manage inventory, pack and unpack test kits, and prepare for shipping to learners or off-site events
Requirements
- Bachelor’s degree in education, counseling, or a related field required; Master’s degree preferred
- Previous experience in academic advising, student support services, or a similar role which requires multiple points of contact
- Experience working in higher education or with site-based learning programs
- Familiarity with educational policies and procedures
- Strong technological skills and aptitude, includes skills in the Microsoft Office Suite, applied expertise accessing the internet or systems-based information, such as Salesforce, WILIS, and other education-related software and internet applications
Benefits
- Health insurance
- Dental plans
- Vision plans
- Life and disability plans
- Parental leave
- Paid time off
- Certain paid holidays
- Tax saving accounts (FSA, HSA)
- 401(k) retirement benefit
- Employee Stock Purchase Plan
- Tuition assistance
- Entertainment and retail discounts
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
academic advisingstudent support servicestraining developmentrecord keepinginventory management
Soft skills
communicationcollaborationprofessionalismempathyproblem-solving
Certifications
Bachelor’s degreeMaster’s degree