Salesforce Administrator
Strata Information Group
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $70,000 - $80,000 per year
Job Level
Mid-LevelSenior
Tech Stack
Cloud
About the role
- Design, build, and maintain Salesforce reports and dashboards to deliver actionable insights for leadership and sales teams.
- Maintain accurate and clean data across Salesforce and reporting tools through regular audits and data quality improvements.
- Manage Salesforce configuration, including user setup, security, data management, and enhancements as needed.
- Implement and manage workflow automation, validation rules, custom objects, and Salesforce Flows to streamline processes and increase efficiency.
- Collaborate with sales and delivery leadership, including the Chief Sales Officer, to identify and implement process improvements, automation opportunities, and best practices that enhance overall performance.
- Manage and execute marketing campaigns using Marketing Cloud Account Engagement, optimizing lead scoring, segmentation, and engagement programs to drive pipeline growth.
- Provide recommendations on Salesforce and Pardot/MCAE best practices to maximize ROI.
- Provide training and ongoing support to new and existing sales team members on Salesforce functionality, ensuring effective system usage and resolving inquiries promptly.
- Monitor Salesforce updates and industry trends, recommending enhancements and new features to continuously improve platform effectiveness.
Requirements
- 3+ years of experience in Salesforce administration within a professional services environment.
- Bachelor's degree or equivalent experience.
- Proficiency in Salesforce Sales Cloud.
- Hands-on experience with Marketing Cloud Account Engagement (formerly Pardot) for marketing automation and campaign management.
- Ability to gather and document business requirements for Salesforce and marketing automation solutions.
- Strong analytical skills and ability to translate business needs into technical solutions.
- Proficiency in Salesforce reporting and dashboard creation.
- Excellent communication and collaboration skills. Must be able to advise and challenge requests and think critically for best practice solutions.
- Ability to manage multiple priorities and meet deadlines.
- Experience managing Products and Price Books within Salesforce.
- Skilled in creating and maintaining Flows for process automation.
- Ability to manage integrations between Salesforce and third-party applications.
- Knowledge of Case Management processes and best practices in Salesforce.
Benefits
- Health, Vision, Dental & Life Insurance
- Short & Long Term Disability
- Paid Parental Leave
- 3 Weeks Vacation, Sick Leave & Paid Holidays
- 401(K) with a 5% Employer Contribution
- Pet Insurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Salesforce administrationSalesforce Sales CloudMarketing Cloud Account EngagementSalesforce reportingSalesforce dashboardsworkflow automationvalidation rulescustom objectsSalesforce Flowsdata management
Soft skills
analytical skillscommunication skillscollaboration skillscritical thinkingtime managementproblem-solving