Salary
💰 $90,000 - $120,000 per year
Tech Stack
Cyber SecuritySQL
About the role
- Provide Colleague implementation support such as training, functional consulting, and technical support at client sites
- Analyze current business processes and make suggestions to utilize various technological tools to help improve business processes
- Assist clients with the Financial Aid year roll in Colleague
- Assist clients to ensure they follow DOE requirements
Requirements
- 5 or more years working within the Higher Education Industry as a Financial Aid Leader
- 5 or more years of experience working with Ellucian Colleague Financial Aid module, demonstrating advanced user proficiency
- Experience in a consulting capacity, focusing on enhancing business processes and creating efficiency
- Demonstrated expertise using Colleague to improve and automate business processes within the Financial Aid office at a college or university
- Ability to troubleshoot technical and functional issues within the Colleague Financial Aid module
- Exceptional oral and written communication skills and a proven customer service approach
- Highly self-directed with solid problem-solving expertise
- Experience developing reports in support of the various Financial Aid areas utilizing Colleague
- Ability to communicate user requirements to the technical support team
- The ability to travel up to 25%