Customer Service Representative
Envalior
Cyber SecurityERP
Finance Consultant
Strata Information Group
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $90,000 - $120,000 per year
Job Level
Mid-LevelSenior
Tech Stack
Cyber SecurityERP
About the role
- Provide Ellucian Colleague ERP implementation support such as training, functional consulting, and technical support.
- Analyze current business processes related to general ledger, budgeting, accounts payable/receivable, and financial reporting. Recommend process improvements and leverage technological tools for greater efficiency.
- Work closely with stakeholders, including finance office personnel, to understand their requirements, challenges, and objectives. Collaborate on solutions that align with institutional financial policies and goals.
- Stay current on industry best practices and advancements in Ellucian Colleague and finance technology. Propose and implement continuous improvements to optimize the utilization of the Colleague Finance module.
- Coordinate with internal teams and external stakeholders to ensure successful project delivery within defined timelines.
- Assist in testing and implementation of financial software updates and system upgrades.
- Troubleshoot functional and technical issues within the Colleague Finance module and support data integrity efforts.
- Provide expertise in using Colleague to improve and automate business processes within the finance office at a college or university.
- Troubleshoot issues related to system usage, configuration, and data integrity.
- Provide end-user training and support documentation.
Requirements
- 5 or more years working within the Higher Education Industry.
- 5 or more years of experience working with Ellucian Colleague, demonstrating advanced user proficiency.
- Experience implementing the Colleague Finance module.
- Strong knowledge of financial operations and regulations, including general accounting, budgeting, and purchasing within the higher education industry.
- Experience developing reports to support financial operations, including budget reports, ledger reconciliation, and expenditure analysis.
- Experience in a consulting capacity, focusing on enhancing business processes and demonstrated success in creating efficiency.
- Ability to troubleshoot functional issues within Colleague and communicate user requirements to the technical support team.
- Exceptional oral and written communication skills and a proven customer service approach.
- Highly self-directed with strong problem-solving abilities.
- The ability to travel.
