Salary
💰 $90,000 - $120,000 per year
Tech Stack
CloudCyber SecuritySQL
About the role
- Collaborate with clients to gather business requirements and translate them into functional specifications for the Ellucian Colleague Student Module
- Configure and implement the Ellucian Colleague Student Module for student registration, academic records, grading, advising, and student lifecycle management
- Provide hands-on configuration, customization, and troubleshooting support for the Ellucian Colleague Student Module
- Develop and document best practices, workflows, and standard operating procedures for using the Student Module
- Assist with system testing, including data migrations, integrations, and post-implementation support
- Deliver training sessions to end users, including staff and faculty, ensuring smooth system adoption
- Provide ongoing support and system maintenance, troubleshooting and resolving issues
- Stay current with updates and new features in Ellucian Colleague and provide recommendations for improvements and optimizations
- Work with cross-functional teams, including technical teams and business stakeholders, to ensure integration with other systems and alignment with institutional goals
- Assist in report generation and analytics related to student data, enrollment, and performance
- Help institutions navigate compliance with data privacy and security standards
Requirements
- Five or more years working directly with the Colleague Student functionality at a college or university or as a Colleague consultant, demonstrating advanced user proficiency
- Experience implementing the Colleague student module at a college or university
- Demonstrated expertise using Colleague to improve and automate business processes within the Registrar, Admissions or Records office at a college or university
- Ability to troubleshoot technical and functional issues within the Colleague Student module
- Exceptional oral and written communication skills and a proven customer service approach
- Highly self-directed with solid problem-solving expertise
- Experience developing reports in support of the various student areas utilizing Colleague preferred
- Ability to communicate user requirements to technical support team
- Knowledge of how Colleague is used in a variety of institutional types preferred
- Experience with Ellucian Colleague Cloud Services and related technologies is a plus
- Thorough knowledge of relational databases preferred
- Ability to read and write SQL queries preferred
- Ellucian Colleague Badges preferred