Benefits Administration Delivery Analyst, Dutch Speaker
Strada
Senior Benefits Administration Delivery Specialist, Dutch Speaker
Strada
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇵🇱 Poland
Visit company websiteJob Level
Senior
About the role
- Be responsible for the benefits administration for client’s employees located in EMEA region
- Resolves cases and enter benefits data in the system for our client’s employees
- Collaborates with the client to resolve requests they may have related to a project or an escalated employee issue
- Provides input in the process design and technology capabilities to ensure optimal process support from a benefits perspective
- Contributes to projects utilizing standard project management disciplines
- Works daily with other Strada Colleagues, third-party providers, and client contacts to ensure seamless process delivery for our clients’ employees
- Works on reports utilizing various data extraction tools to meet client plan rules and/or resolve issues
- Works with Excel Calculation sheets
- Problem solves issues by analyzing system data to determine gaps in functionality as compared to client plan rules to arrive at the true root cause of an issue
- Demonstrates quality assurance fundamentals by executing test plans to ensure client plan rules meet systematic specifications
- Provides creative solutions to continuously improve and optimize client delivery
- Participates in system testing during Internal Acceptance Testing and supporting User Acceptance Testing, as required
- Takes an active part in Process Transition from Client to Strada office, as required
Requirements
- English Language – C1 Level is required (CEFR scale or equivalent)
- Dutch Language – C1 level is required (CEFR scale or equivalent)
- At least 1 year of experience in Benefits Administration/HR Administration/Payroll area
- Extensive analytical and problem-solving skills
- Strong attention to details
- Good understanding of delivering an outstanding customer experience
- High level exposure in fast paced environment
- Great Time management skills
- Experience in MS Office is a must
- Very good knowledge of MS Excel
- Working experience in Benifex system or SHARP (SAP HR) would be an asset
- High level of self-motivation and proactivity is required
- Spotless record and strong ethos
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Benefits AdministrationHR AdministrationPayrollData AnalysisQuality AssuranceProject ManagementSystem TestingProblem SolvingCustomer ExperienceExcel
Soft skills
Attention to DetailTime ManagementSelf-MotivationProactivityCollaborationCreativityAnalytical SkillsCommunication