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Strada

Benefits Administration Delivery Specialist – Dutch Speaker

Strada

Benefits Administration Delivery Specialist responsible for managing benefits for employees in EMEA region at Strada. Collaborating with clients and colleagues to ensure effective benefits administration.

Posted 7/2/2026full-timeRemote • 🇵🇱 PolandMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Be responsible for the benefits administration for client’s employees located in EMEA region
  • Resolve cases and enter benefits data in the system for our client’s employees
  • Collaborate with the client to resolve requests they may have related to a service or an escalated employee issue
  • Work daily with other Strada Colleagues, third-party providers, and client contacts to ensure seamless process delivery for our clients’ employees
  • Process reports utilizing various data extraction tools to meet client plan rules and/or resolve issues.
  • Work with Excel Calculation sheets
  • Problem solving the issues by analyzing system data to determine gaps in functionality as compared to client plan rules to arrive at the true root cause of an issue.
  • Demonstrate quality assurance fundamentals by executing test plans to ensure client plan rules meet systematic specifications
  • Provide input in the process design and technology capabilities to ensure optimal process support from a benefits perspective
  • Provide creative solutions to continuously improve and optimize client delivery
  • Participate in system testing during Internal Acceptance Testing and supporting User Acceptance Testing, as required
  • Contribute to and leads projects utilizing standard project management disciplines
  • Take an active part in Process Transition from Client to Strada office, as required.

Requirements

What you’ll need
  • English Language – C1 Level is required (CEFR scale or equivalent)
  • Dutch Language – C1 level is required (CEFR scale or equivalent)
  • At least 3 years of experience in Benefits Administration/HR Administration/Payroll area
  • Extensive analytical and problem-solving skills
  • Strong attention to details
  • Good understanding of delivering an outstanding customer experience
  • Understands the project life cycle and deployment governance
  • High level exposure in fast paced environment
  • Great Time management skills
  • Experience in MS Office is a must
  • Very Good knowledge of MS Excel
  • Working experience in Benify or SHARP (SAP HR) system would be an asset
  • High level of self-motivation and proactivity is required
  • Spotless record and strong ethos

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Benefits AdministrationHR AdministrationPayrollData AnalysisProblem SolvingProject Life Cycle UnderstandingTime Management
Soft Skills
Attention to DetailSelf-MotivationProactivity