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Strada

Senior Associate, Payroll Delivery

Strada

Payroll Delivery Senior Associate processing payroll and customer service in a flexible global setting. Join Strada to leverage payroll expertise and support teams effectively.

Posted 5/8/2026full-timeRemote • 🇪🇸 SpainSeniorWebsite

About the role

Key responsibilities & impact
  • Independently process Payroll End to End to ensure they are delivered as per the agreed processing calendar(s) and to the agreed KPIs
  • Independently perform Data Management or Customer Service activities as per the agreed calendar and KPIs
  • Support Statutory and Year End Reporting to the agreed calendar(s) and KPIs
  • Use Payroll expertise to advise upon client queries/issues
  • Ensure a strong understanding of country specific legislation and tasks
  • Support and knowledge transfer Apprentices and/or Associates on Data Management or Customer Service activities
  • Ensure Tickets and Calls are responded within SLA timescales and to a high standard
  • Support System Maintenance Testing
  • Liaise and transact with Third Parties
  • SOC Controls completed on time and with the necessary evidences
  • Support and contribute to root cause analysis to ensure details are accurate
  • Conduct Knowledge Transfer sessions
  • Maintenance of DWIs to ensure processes are up to date
  • All system issues/defects are reported correctly
  • Highlight to Service Manager any deviations from the standard scope of service
  • Ability to recognize and deal appropriately with sensitive and confidential information
  • Time Recording to be completed accurately and on time
  • Strada Security Standards are adhered and followed
  • Contribute to team meetings and raise any issues immediately to your Service Manager
  • Ensure you are up to date with all Strada HR announcements and communications
  • Build good relationships with all lines of businesses where appropriate
  • Update internal stakeholders, when needed, in a timely and accurate way
  • Participates in projects and activities as needed and assigned

Requirements

What you’ll need
  • Experience administering Payroll or Health & Welfare/Benefits in an HR consulting, HR Outsourcing or Corporate environment.
  • HRIS knowledge: Workday, SAP, or PeopleSoft knowledge preferred
  • Fluent English (Danish is desirable)
  • Experience working with HR and payroll data
  • Experience in a payroll administration, processing role (or similar)
  • Strong knowledge of MS Office tools such as Excel, Word, and PowerPoint.
  • Flexibility to support a global and fast paced environment.
  • Excellent written and verbal skills.
  • Self-motivated and a willingness to learn.
  • Ability to collaborate and work in a team environment, as well as independently while adhering to processes and procedures.

Benefits

Comp & perks
  • Options include a variety of health coverage options
  • wellbeing and support programs
  • retirement
  • vacation and sick leave
  • maternity, paternity & adoption leave
  • continuing education and training
  • a number of voluntary benefit options

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
Payroll processingData managementStatutory reportingYear end reportingRoot cause analysisTime recordingKnowledge transferSystem maintenance testingHR data administrationPayroll administration
Soft Skills
CommunicationCollaborationSelf-motivationFlexibilityProblem-solvingAttention to detailInterpersonal skillsTeamworkAdaptabilityConfidentiality