
Change Management Director
Strada
full-time
Posted on:
Location Type: Remote
Location: Singapore
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Job Level
About the role
- Lead projects that provide consultation in Change Management, Communication, Training, & HR and Financial Transformation.
- Lead multiple Change Management teams concurrently within a matrixed environment to successfully deliver services to clients.
- Drive business development.
- Be comfortable and credible in leading the needs analysis and solution design for client engagements and pricing change services accordingly.
- During active engagements, identify and successfully pursue additional change management revenue opportunities
- Lead client service and delivery.
- Develop and deliver integrated solutions that adhere to Strada’s Organizational Change Management methodology and tools to ensure client preparedness and adoption of desired outcomes.
- Collaborate with functional consultants/domain experts to develop solutions that reflect the client-specific needs.
- Provide support and oversight to change management consultants while leading the overall change management strategy and plan.
- Build and develop relationships.
- Develop relationships with external clients and internal colleagues including sales executives, team members, project leadership, PMO, functional and technical resources.
- Manage effective partnerships and ensure client satisfaction and resulting ongoing enthusiastic references.
- Serve as a trusted advisor.
- Credibly deliver change management advice at all levels of a client organization up to CHRO and/or CFO level and design strategies that reflect best practices and client nuances.
- Provide guidance on how to deploy solutions as well as assess and monitor effectiveness and adoption.
- Manage project scope, timeline, budget, and resources.
- Lead the change management project management, working with the overall Strada Program Management team.
- Operate in a defined and formal project management environment, using defined standards, and adhering to review/approval cycles, escalations, reporting protocols, etc.
- Support development of new services and continuous improvement opportunities.
- Serve as a thought leader.
- Contribute to the development and implementation of new services to support clients and improve team operations.
- Lead and support others in identifying improvement opportunities while contributing to Communities of Practice, methods and tools, initiatives, knowledge management libraries and team collaboration and growth
- Drive team career development and performance.
- Support team consultants in their professional growth and performance. People leaders will also support colleague career development plans, and lead goals and performance management and compensation activities.
Requirements
- A Bachelor’s degree in Business, Human Resources, Organizational Change or relevant field of study, Master’s preferred.
- Extensive project management experience, including accountability for a team budget and achieving clearly defined project outcomes
- Knowledge of business development/sales process and best practices, ability to develop solutions, pricing and presentation
- Excellent communication skills across multiple formats, and demonstrated ability to interact effectively with all levels of an organization.
- Ability to communicate complex cultural, behavioral, role and/or process changes clearly and succinctly
- Ability to remain flexible, quickly learn and adapt.
- Effective leadership of teams and supporting others through professional development
- Deep expertise in providing change management consulting to large-scale programs; for example, outsourced HR services or HR/Finance transformation
- Knowledge of training methodologies, instructional design principles and techniques and hands-on experience with training
- Ability to motivate junior team members in working toward practice/project goals
- Creative leader who can provide a vision while delegating key duties and empowering team members to ensure fulfillment
- Aptitude to work collaboratively in an ambiguous environment while modeling team standards in day-to-day work
- Strong skills in MS Office applications
- Certifications such as PMI, Prosci, SHRM, ASTD, etc.
Benefits
- health coverage
- wellbeing programs
- paid leave (vacation, sick, parental)
- retirement plans
- learning opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementchange management consultingbusiness developmentsolution designneeds analysistraining methodologiesinstructional designbudget managementperformance managementclient engagement
Soft Skills
communication skillsleadershiprelationship buildingflexibilityteam collaborationcreativitymotivationadaptabilitystrategic thinkingtrusted advisor
Certifications
PMIProsciSHRMASTD