Strada

Change Management Director

Strada

full-time

Posted on:

Location Type: Remote

Location: Singapore

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Job Level

About the role

  • Lead projects that provide consultation in Change Management, Communication, Training, & HR and Financial Transformation.
  • Lead multiple Change Management teams concurrently within a matrixed environment to successfully deliver services to clients.
  • Drive business development.
  • Be comfortable and credible in leading the needs analysis and solution design for client engagements and pricing change services accordingly.
  • During active engagements, identify and successfully pursue additional change management revenue opportunities
  • Lead client service and delivery.
  • Develop and deliver integrated solutions that adhere to Strada’s Organizational Change Management methodology and tools to ensure client preparedness and adoption of desired outcomes.
  • Collaborate with functional consultants/domain experts to develop solutions that reflect the client-specific needs.
  • Provide support and oversight to change management consultants while leading the overall change management strategy and plan.
  • Build and develop relationships.
  • Develop relationships with external clients and internal colleagues including sales executives, team members, project leadership, PMO, functional and technical resources.
  • Manage effective partnerships and ensure client satisfaction and resulting ongoing enthusiastic references.
  • Serve as a trusted advisor.
  • Credibly deliver change management advice at all levels of a client organization up to CHRO and/or CFO level and design strategies that reflect best practices and client nuances.
  • Provide guidance on how to deploy solutions as well as assess and monitor effectiveness and adoption.
  • Manage project scope, timeline, budget, and resources.
  • Lead the change management project management, working with the overall Strada Program Management team.
  • Operate in a defined and formal project management environment, using defined standards, and adhering to review/approval cycles, escalations, reporting protocols, etc.
  • Support development of new services and continuous improvement opportunities.
  • Serve as a thought leader.
  • Contribute to the development and implementation of new services to support clients and improve team operations.
  • Lead and support others in identifying improvement opportunities while contributing to Communities of Practice, methods and tools, initiatives, knowledge management libraries and team collaboration and growth
  • Drive team career development and performance.
  • Support team consultants in their professional growth and performance. People leaders will also support colleague career development plans, and lead goals and performance management and compensation activities.

Requirements

  • A Bachelor’s degree in Business, Human Resources, Organizational Change or relevant field of study, Master’s preferred.
  • Extensive project management experience, including accountability for a team budget and achieving clearly defined project outcomes
  • Knowledge of business development/sales process and best practices, ability to develop solutions, pricing and presentation
  • Excellent communication skills across multiple formats, and demonstrated ability to interact effectively with all levels of an organization.
  • Ability to communicate complex cultural, behavioral, role and/or process changes clearly and succinctly
  • Ability to remain flexible, quickly learn and adapt.
  • Effective leadership of teams and supporting others through professional development
  • Deep expertise in providing change management consulting to large-scale programs; for example, outsourced HR services or HR/Finance transformation
  • Knowledge of training methodologies, instructional design principles and techniques and hands-on experience with training
  • Ability to motivate junior team members in working toward practice/project goals
  • Creative leader who can provide a vision while delegating key duties and empowering team members to ensure fulfillment
  • Aptitude to work collaboratively in an ambiguous environment while modeling team standards in day-to-day work
  • Strong skills in MS Office applications
  • Certifications such as PMI, Prosci, SHRM, ASTD, etc.
Benefits
  • health coverage
  • wellbeing programs
  • paid leave (vacation, sick, parental)
  • retirement plans
  • learning opportunities
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementchange management consultingbusiness developmentsolution designneeds analysistraining methodologiesinstructional designbudget managementperformance managementclient engagement
Soft Skills
communication skillsleadershiprelationship buildingflexibilityteam collaborationcreativitymotivationadaptabilitystrategic thinkingtrusted advisor
Certifications
PMIProsciSHRMASTD