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About the role
Key responsibilities & impact- Lead projects that provide consultation in Change Management, Communication, Training, & HR and Financial Transformation.
- Lead multiple Change Management teams concurrently within a matrixed environment to successfully deliver services to clients.
- Drive business development.
- Be comfortable and credible in leading the needs analysis and solution design for client engagements and pricing change services accordingly.
- During active engagements, identify and successfully pursue additional change management revenue opportunities
- Lead client service and delivery.
- Develop and deliver integrated solutions that adhere to Strada’s Organizational Change Management methodology and tools to ensure client preparedness and adoption of desired outcomes.
- Collaborate with functional consultants/domain experts to develop solutions that reflect the client-specific needs.
- Provide support and oversight to change management consultants while leading the overall change management strategy and plan.
- Build and develop relationships.
- Develop relationships with external clients and internal colleagues including sales executives, team members, project leadership, PMO, functional and technical resources.
- Manage effective partnerships and ensure client satisfaction and resulting ongoing enthusiastic references.
- Serve as a trusted advisor.
- Credibly deliver change management advice at all levels of a client organization up to CHRO and/or CFO level and design strategies that reflect best practices and client nuances.
- Provide guidance on how to deploy solutions as well as assess and monitor effectiveness and adoption.
- Manage project scope, timeline, budget, and resources.
- Lead the change management project management, working with the overall Strada Program Management team.
- Operate in a defined and formal project management environment, using defined standards, and adhering to review/approval cycles, escalations, reporting protocols, etc.
- Support development of new services and continuous improvement opportunities.
- Serve as a thought leader.
- Contribute to the development and implementation of new services to support clients and improve team operations.
- Lead and support others in identifying improvement opportunities while contributing to Communities of Practice, methods and tools, initiatives, knowledge management libraries and team collaboration and growth
- Drive team career development and performance.
- Support team consultants in their professional growth and performance. People leaders will also support colleague career development plans, and lead goals and performance management and compensation activities.
Requirements
What you’ll need- A Bachelor’s degree in Business, Human Resources, Organizational Change or relevant field of study, Master’s preferred.
- Extensive project management experience, including accountability for a team budget and achieving clearly defined project outcomes
- Knowledge of business development/sales process and best practices, ability to develop solutions, pricing and presentation
- Excellent communication skills across multiple formats, and demonstrated ability to interact effectively with all levels of an organization.
- Ability to communicate complex cultural, behavioral, role and/or process changes clearly and succinctly
- Ability to remain flexible, quickly learn and adapt.
- Effective leadership of teams and supporting others through professional development
- Deep expertise in providing change management consulting to large-scale programs; for example, outsourced HR services or HR/Finance transformation
- Knowledge of training methodologies, instructional design principles and techniques and hands-on experience with training
- Ability to motivate junior team members in working toward practice/project goals
- Creative leader who can provide a vision while delegating key duties and empowering team members to ensure fulfillment
- Aptitude to work collaboratively in an ambiguous environment while modeling team standards in day-to-day work
- Strong skills in MS Office applications
- Certifications such as PMI, Prosci, SHRM, ASTD, etc.
Benefits
Comp & perks- health coverage
- wellbeing programs
- paid leave (vacation, sick, parental)
- retirement plans
- learning opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
project managementchange management consultingbusiness developmentsolution designneeds analysistraining methodologiesinstructional designbudget managementperformance managementclient engagement
Soft Skills
communication skillsleadershiprelationship buildingflexibilityteam collaborationcreativitymotivationadaptabilitystrategic thinkingtrusted advisor
Certifications
PMIProsciSHRMASTD