Strada

Entry-level Payroll Delivery Associate, Swedish Speaker

Strada

full-time

Posted on:

Location Type: Remote

Location: Spain

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Job Level

Entry Level

About the role

  • Support Managers with client management, ensuring all information is accurate and provided on time.
  • Provide support and guidance for all implementations and go-lives.
  • Provide daily functional support to the teams, to support the successful delivery of payrolls.
  • Responsible for the maintenance of the Client Solution workbook.
  • Responsible for the updating, maintaining and enforcing of the Defined Work Instructions (DWIs) and other process documentation.
  • Ensure and Sign Off System Maintenance Testing.
  • Support the review of the Statement of Works before its shared with the Client to ensure it's fit for purpose.
  • Responsible for the resolution of Technical/Functional issues escalated from the team.
  • Ensuring all system issues/defects are reported correctly and tickets are logged with the necessary detail and evidence so that Application Services and/or Products can investigate.
  • Working with Operational Management, Transformation and Products to implement automation, innovation and any continuous improvement programmes.
  • Responsible for the management of the legislation roadmap and ensuring the team are upskilled in upcoming changes and processes are updated where needed.
  • Ability to recognize and deal appropriately with sensitive and confidential information.
  • Support Management with the resolution of client escalations, along with lessons learned.

Requirements

  • Fluent in Swedish and English.
  • Appetite to grow their career in the European / Global payroll sector.
  • Customer-facing experience in a B2B environment preferred.
Benefits
  • Health Insurance (optional)
  • Life Insurance
  • Flexible Compensation Plan: FCP products include Restaurant, Transportation, Kindergarten and Training.
  • Work from home allowance.
  • Interesting career development opportunities within company.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
client managementsupport and guidancefunctional supportissue resolutionsensitive information handlingcustomer-facing experiencecontinuous improvementcommunicationteam collaborationproblem-solving