Account Manager

• Drive account expansions opportunities through strategic partnership within client key stakeholders and decision makers
• Identify, foster and support upselling/cross selling opportunities for Net New Revenue based on the strategic journey of each client
• Supports clients in achieving their business goals through Strada’s solutions and products as a strategic partner rather than a vendor
• Reduce client churn to the minimum ensuring a strong and loyal client base via relationship management and partnership building
• Proactive renewal management turning this critical moment from being a risk to being a growth opportunity
• Leverage strong relationship management and customer trust to create a strong base for client references
• Build, mentor, and manage a high-performing team of client obsessed executives
• Drive talent acquisition, retention, and skill development
• Foster a collaborative environment with peers within different regions
• Drive the design of internal processes for issue identification, communication, and resolution
• Be the voice of the market towards the Product team

VP, Strategic Account Management

Channel Renewal Account Manager

Account Manager, Lysted

Director of Strategic Partnerships

Account Manager

Director, Strategic Partnerships