Senior Associate – Turkish Payroll
Strada
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇹🇷 Turkey
Visit company websiteJob Level
Senior
About the role
- Support the execution of complex transactional downstream post-payroll work taking direction from the Senior Payroll Specialist or Payroll Manager if required
- Accounting reconciliation, Legal reporting authorization, Legal reporting review, Payroll cycle checklist etc.
- Support the management of annual Payroll events
- Participation in projects designed to improve customer satisfaction and business performance
- Provide contribution on ways to resolve problems to better serve the customer and/or improve productivity
- Support the Payroll Manager in their role as the Local Service Delivery Manager (LSDM) for customers and handle complex of customer inquiries
- Support the Senior Customer Management Associates and Specialists in resolving complex user inquiries
- Support the Senior Data Management Associates and Specialists in resolving complex data calculations
- Participation in the Legal and Regulatory Compliance process
- Play a key role in Payroll training and certification of the individual functions within the Customer Service team
Requirements
- 1-3 years relevant experience administering Payroll in an HR consulting, HR Outsourcing or Corporate environment
- knowledge on payroll processes, practices and associated legislation
- A deep understanding of the various inputs and outputs such as third party interfaces, timekeeping, tax filing/compliance, accounting, benefits, and other key areas that integrate with payroll
- HRIS knowledge: Workday, SAP, or PeopleSoft knowledge preferred
- Expert Excel, PowerPoint, and Word skills
- An understanding of the scope of services and Key Performance Indicators (KPIs) that apply to own role
- The ability to demonstrate excellent customer service/support skills
- The ability to demonstrate excellent written and oral communication skills
- Reasonably proficient in English language
Benefits
- health coverage
- wellbeing programs
- paid leave (vacation, sick, parental)
- retirement plans
- learning opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
payroll processesaccounting reconciliationlegal reportingdata calculationscustomer serviceKPI understandingExcelPowerPointWord
Soft skills
customer service/supportwritten communicationoral communicationproblem-solvingteam collaboration