Senior Credit Controller
Strada
full-time
Posted on:
Location Type: Office
Location: Granada • 🇪🇸 Spain
Visit company websiteJob Level
Senior
Tech Stack
ERP
About the role
- Responsible for service delivery of customer ledgers and internal stakeholders
- Main point of contact for outstanding receivables
- Maximize cash collections, active credit risk control, minimize aged debt and bad debt provisions, excellent customer service
- Support on/off shore activities
- Dispute management – dispute log and follow up on resolution with relevant owner
- Ensure SLAs commitment
- Strong commercial awareness to report, negotiate and influence stakeholders
- Escalation and communication with internal teams (Collections Team Manager, Client management teams, Revenue Owners, Billing Teams)
- Focus on Customer and Account Management community engagement to enhance the service reputation
- Promote clear, regular two-way communication between both parties
- Assist to reduce payment delays and unbilled debt in line with targets
- Proactive problem-solving on Order to Cash activities
Requirements
- Strategic stakeholder management and influencing skills
- Strong inter-personal skills - able to pro-actively communicate at all levels
- Strong problem-solving skills and ability to look beyond own field or area of experience
- Knowledge of Order to Cash Processes and Working Capital Strategies
- High level of personal motivation and focus with an ability to multi task
- Excellent attention to detail
- Experience working in a multinational organization (SSC environment)
- Excellent Reporting and Analytical skills
- Experience of using general ledger systems
- Knowledge of working with data warehouses and ERP systems
- Fluent in English and, ideally, another European languages (French, Dutch, German or Italian)
Benefits
- Health coverage
- Wellbeing programs
- Paid leave (vacation, sick, parental)
- Retirement plans
- Learning opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Order to Cash ProcessesWorking Capital StrategiesReporting skillsAnalytical skillsGeneral ledger systemsData warehousesERP systems
Soft skills
Stakeholder managementInfluencing skillsInter-personal skillsProblem-solving skillsAttention to detailCommunication skillsMulti-taskingPersonal motivation