Manage and execute project plan activities and deliverables to meet desired objectives and deadlines, adhering to project scope, budgets, and resource planning.
Independently lead the delivery of in-scope activities for small to medium sized client engagements, while partnering with senior team members for large-scale engagements.
Perform foundational analysis, develop change management and strategic communication strategies and plans, and develop and deliver training strategies and plans; includes (but not limited to) development of communication and/or training materials.
Build credible relationships with client partners, including C-level stakeholders, and internal colleagues including team members, project leadership, PMO, functional and technical resources.
Advise and support clients on how to best navigate change and communicate strategically within the context of broader transformation initiatives.
Ensure the client team understands and implements leading practice change management approaches resulting in the attainment of key business outcomes.
Be comfortable and credible in contributing to the needs analysis and solution design for client engagements and pricing change services accordingly.
Identify and successfully pursue additional change management revenue opportunities.
Identify and successfully pursue opportunities to improve or change the team’s methodology and practices.
Contribute to the practice as an engaged team member, participating in community discussions, continually learning, and supporting other consultants.
Requirements
Bachelor’s Degree in Business, Human Resources, Change Management or relevant field of study
8+ years of relevant work experience related to change management and/or business transformation
3+ years of experience in a consulting environment or comparable client-facing role advising clients on change and communications strategy and planning, with a fluency in change management risk analysis, impact analysis, stakeholder analysis, business readiness, stakeholder engagement, change measurement and strategic communications
Experience in training strategy, planning, design, creation, and delivery
Excellent project management and communication skills (i.e., presentation, facilitation, prioritization)
Strong writing skills in multiple formats, including digital and live-session communications experience
Ability to communicate complex cultural, behavioral, role and/or process changes clearly and succinctly
Ability to remain flexible, quickly learn and adapt
Motivated self-starter with strong time management skills
Aptitude to work collaboratively in an ambiguous environment, diligently applying team standards in day-to-day work
Strong skills in MS Office applications
Preferred Certifications such as Prosci, SHRM, ASTD, etc.
Experience supporting deployments of cloud-based Human Capital Management and Financials-enabling technologies such as Workday and SAP SuccessFactors
Change management experience directly related to cloud-based technology adoption
Familiarity with HR and/or Finance Transformation
Some consulting-based sales experience as a participant in various phases of the sales cycle such as RFP responses and sales presentations.
Benefits
health coverage
wellbeing programs
paid leave (vacation, sick, parental)
retirement plans
learning opportunities
Applicant Tracking System Keywords
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