Customer Support Representative

Stotz Equipment

Customer Support Representative at Stotz Equipment supporting large equipment customers and selling parts and services. Building relationships and delivering outstanding customer experiences in the agriculture, construction, and turf industries.

Posted 7/24/2026full-timeRiverton • Wyoming • 🇺🇸 United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong customer service skills and sales experience, effectively engaging with customers to understand their needs and provide tailored solutions. Proficient in using Word and Excel, with a focus on organization and multi-tasking in a fast-paced environment.

Highest-signal resume keywords

Customer Service SkillsSales ExperienceCDL Driver's LicenseOrganizational SkillsCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

SalesCustomer ServiceMulti-taskingMachine SetupParts Selling

Soft Skills

Team PlayerHigh IntegrityMotivatedPositive AttitudeAbility to Work Under Stress

Tools & Technologies

WordExcel

Certifications & Qualifications

CDL Driver's License

Industry Keywords

Customer EngagementOn-site TrainingEquipment HaulingAnnual Sales Goals

About the role

Key responsibilities & impact

Represent and sell products and/or services to existing and new customers in the market area
Seek to engage with customers, build rapport understand their needs, and offer solutions
Provide robust customer service with a positive attitude to ensure the highest customer satisfaction
Customer service may include assisting with on-site machine setup and training customers
Work as a team player willing to help in any area of the store, between departments, as needed

Requirements

What you’ll need

High integrity, loyal, team player
Organized and highly motivated
Multi-tasking effectively is a must as well as staying organized and able to operate under stress
Comfortable using Word and Excel
Excellent oral and written communication skills
Outstanding customer service skills
Strong organizational skills
Long hours may be required to maximize sales and achieve/surpass annual sales goals
Pulling a trailer and hauling equipment
Must have and maintain a clean driving record
Preferred 1-3 years of Customer Service, with experience selling parts and service department services
CDL driver's license
Sales experience

Benefits

Comp & perks

Profit Sharing Bonus Program
401(K) with 4% Company Match
Medical, Dental, Vision & Life Insurance
Paid Time Off, Sick Time & Company Holidays
Tuition Reimbursement & Apprenticeship Sponsorship
Technician Incentive Program
Employee Assistance Program (EAP)
Boot Voucher & Technician Tool Account
Company Vehicle (for qualifying roles)
Training through John Deere University
Advancement Opportunities