Parts/Service Coordinator

Stotz Equipment

Parts/Service Coordinator managing parts and accessories for service operations at Stotz Equipment. Supporting technicians and ensuring efficiency in parts coordination for repairs.

Posted 6/25/2026full-timeBurley • Idaho • 🇺🇸 United StatesMid-LevelSeniorWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

parts identificationparts orderinginventory managementdata entrymechanical aptitudeparts salesservice operationsdocumentation of parts usagecycle count processesequipment parts and components

Soft Skills

communication skillscustomer-focused mindsetprofessional phone etiquetteattention to detailmultitaskingdependableproactiveteam playerhigh integrityorganizational skills

Tools & Technologies

John Deere equipmentagricultural machineryconstruction machinerycomputer skillsonline research

Certifications & Qualifications

valid driver’s licenseclean driving recordForklift certification

Industry Keywords

agricultureconstructionheavy equipmentautomotiveservice techniciansparts and service departmentsequipment downtimeinternal customer serviceparts availabilityservice repairs

About the role

Key responsibilities & impact

Serve as the primary point of contact for service technicians requiring parts and accessories for John Deere and other equipment
Coordinate and source parts efficiently to support timely service repairs and minimize equipment downtime
Assist technicians both in person and over the phone with parts identification, availability, and ordering
Maintain clear communication between the parts and service departments to ensure alignment on priorities and workflow
Monitor parts availability and proactively address shortages or delays that could impact service operations
Process parts orders, returns, and transfers accurately within the system
Support inventory organization, accuracy, and cycle count processes as needed
Ensure proper documentation of parts usage on work orders to support billing accuracy and reporting
Contribute to a clean, organized, and safe parts and service environment
Deliver a high level of internal customer service, fostering strong working relationships with technicians and team members

Requirements

What you’ll need

Experience in agriculture, construction, or heavy equipment industries preferred
Basic mechanical aptitude or willingness to learn equipment parts and components
Strong communication skills with a customer-focused mindset and professional phone etiquette
Organized with attention to detail and ability to multitask in a fast-paced environment
Basic computer and data entry skills, including ability to research information online
Dependable, proactive, and a strong team player with high integrity
Previous parts or service experience in automotive, heavy equipment, or related industries preferred
Willingness to work flexible hours, including participation in a Saturday rotation
Valid driver’s license with a clean driving record required
Preferred Forklift certification
Familiarity with John Deere equipment, or other agricultural, turf, or construction machinery
Prior experience in parts sales, service, or inventory management

Benefits

Comp & perks

Profit Sharing Bonus Program
401(K) with 4% Company Match
Medical, Dental, Vision & Life Insurance
Paid Time Off, Sick Time & Company Holidays
Tuition Reimbursement & Apprenticeship Sponsorship
Technician Incentive Program
Employee Assistance Program (EAP)
Boot Voucher & Technician Tool Account
Company Vehicle (for qualifying roles)
Training through John Deere University
Advancement Opportunities