Director, M&A Operations

Stord

Director of M&A Operations overseeing logistics integration and performance management across acquired sites for Stord, a leader in fulfillment and logistics solutions.

Posted 6/17/2026full-timeRemote • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact

Own the operational P&L across all acquired sites, with full accountability for revenue performance, gross margin, labor cost, and operating expense
Manage Site General Managers across the acquired portfolio, setting clear performance expectations, running regular operating reviews, and making personnel decisions to ensure leadership alignment with Stord standards
Lead end-to-end operational integration of newly acquired companies, executing structured 30/60/90-day plans and ensuring each site transitions to Stord standard operating procedures within defined timelines
Own the weekly M&A operating review, presenting fulfillment KPIs (UPH, OPH, OTIF, labor efficiency), SLA performance, P&L variance, milestone progress, and key escalations to the VP and cross-functional stakeholders
Drive synergy realization across the portfolio by tracking initiative-level progress against deal models, identifying gaps early, and leading structured recovery plans when performance deviates from target
Maintain SLA and service performance across all acquired sites, including on-time shipment rates, order accuracy, exception rates, and overall fulfillment reliability at the portfolio level
Partner closely with M&A Integrations to align operational readiness with customer migration timelines, proactively resolving site-level blockers that impact go-live readiness or service continuity
Lead rollout of the Stord WMS across acquired sites, coordinating with Product and Engineering on implementation sequencing, training, and hypercare support to ensure seamless cutover without customer disruption
Identify and escalate required investments in capital, headcount, or systems needed to stabilize or scale acquired operations, supported by clear business cases and ROI timelines
Build a high-performance culture across the acquired portfolio by developing Site GM capability, reinforcing accountability standards, and establishing consistent operating discipline across diverse legacy environments

Requirements

What you’ll need

7+ years of experience in fulfillment, 3PL, or logistics operations, including 3+ years managing multi-site teams with direct site leadership responsibility
Proven P&L ownership in a fulfillment or distribution environment, with a track record of improving labor productivity, controlling costs, and delivering to financial plans
Experience leading post-acquisition integration or operational turnarounds, taking inherited operations from acquisition to target performance within defined timelines
Strong analytical capability with deep comfort in operational KPIs, diagnosing performance gaps, and building data-driven recovery plans
Demonstrated ability to quickly build trust and credibility with inherited site teams and lead change in environments without pre-existing alignment
Experience operating in matrixed organizations, partnering cross-functionally with Finance, Product, Engineering, CX, and People teams to drive outcomes without direct authority
High tolerance for ambiguity and speed; experience operating in environments where processes and playbooks are built in real time
Experience leading WMS implementation or migration in live fulfillment environments with minimal disruption to customer operations (Bonus Points)
Familiarity with modern WMS platforms used in mid-market or enterprise fulfillment networks (Bonus Points)
Experience in PE-backed, VC-backed, or high-growth environments with constrained resources and high execution velocity (Bonus Points)
Exposure to roll-up or acquisition-heavy operating models, including diligence through first-90-days integration execution (Bonus Points)
Existing network in 3PL, e-commerce fulfillment, or logistics ecosystems (carriers, labor providers, fulfillment tech vendors) (Bonus Points)

Benefits

Comp & perks

Health insurance
Flexible work arrangements

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

P&L ownershipoperational KPIsdata-driven recovery plansWMS implementationfulfillment productivitycost controloperational integrationperformance turnaroundlabor efficiencySLA performance

Soft Skills

analytical capabilitytrust buildingchange leadershipcross-functional collaborationhigh-performance culture developmentaccountability reinforcementoperational disciplineadaptability to ambiguitycommunicationstakeholder management