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About the role
Key responsibilities & impact- Lead Executive Business Reviews with high-profile brand partners (CEO/COO level)
- Move beyond troubleshooting to proactively "white-board" delivery solutions
- Influence Stord’s internal product and technology roadmap
- Oversee the parcel lifecycle for Stord’s entire portfolio
- Serve as the ultimate escalation point for complex parcel operational issues
- Lead the development of advanced BI dashboards
- Define and execute the long-term roadmap for the Parcel Experience team
- Lead and mentor a team of specialists if applicable
Requirements
What you’ll need- 8–10+ years in parcel logistics, supply chain management, or transportation consulting
- Bachelor’s Degree in Supply Chain, Engineering, Data Science, or Business preferred, or equivalent professional experience in high-volume, customer facing operations
- Exceptional communication skills
- Expert-level ability to synthesize massive datasets
- Deep understanding of how parcel operations impact a brand's P&L
- Familiarity with the modern commerce tech stack (WMS, OMS, TMS)
- Ability to work autonomously in a fast-paced, high-growth environment.
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Paid time off
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
parcel logisticssupply chain managementtransportation consultingdata analysisbusiness intelligence (BI) dashboardsdata synthesisoperations management
Soft Skills
communicationleadershipmentoringproblem-solvinginfluencing