Senior Product Manager – Labor Management Systems, LMS
Stord
full-time
Posted on:
Location Type: Remote
Location: Connecticut • Kentucky • United States
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Job Level
About the role
- Drive LMS Product Execution: Own delivery of specific LMS capabilities - labor tracking, planning, forecasting
- Execute on the product roadmap in partnership with the Head of Product Logistics and Data Analytics team
- Prioritize features within your domain that unlock operational capacity, improve throughput, and reduce errors
- Design workflows optimized warehouse tracking & supporting advanced data capture & analytics
- Build capabilities that support engineered labor standards, gamification, incentive and AI enabled Labor Management tools.
- Champion the Operator and Drive Operational Excellence: Spend time on warehouse floors understanding associate workflows, pain points, and efficiency opportunities
- Translate operational insights into detailed product tracking requirements that engineering teams can rally behind
- Partner with operations, industrial engineering, and continuous improvement teams to identify high-impact features and LMS enhancements
- Build empathy across the product organization for associates picking in busy warehouses or processing holiday peak volumes
- Ship Features and Measure Impact: Ship features quickly and measure their impact on real operations immediately
- Iterate based on operational feedback, performance metrics, and warehouse testing
- Balance operational needs with technical complexity - deliver value quickly while building scalable foundations
- Use data to validate product decisions and prove operational impact
- Define success metrics tied to throughput, accuracy, productivity, and operational efficiency within your domain
- Collaborate Across the Logistics Product Group: Work alongside other PMs managing OMS, TMS, WMS & billing, and other products within the logistics group
- Partner with designers and analysts to create cohesive fulfillment experiences across products
- Coordinate with engineering teams to ensure LMS integrates seamlessly with the broader platform
- Contribute to shared product practices and standards across the logistics product group
- Support Strategic Planning: Provide operational insights and data to inform the broader LMS strategy and vision
- Collaborate with Senior PM and Head of Product Logistics on roadmap prioritization
- Track KPIs like units per hour, pick accuracy, putaway velocity, and cycle time
- Conduct warehouse testing to validate features before full rollout
- Continuously refine workflows based on operational data and associate feedback
Requirements
- 3-5+ years of product management experience with at least 3 year in supply chain, logistics, or operations-heavy products
- 3+ years working with Labor Management Solutions (LMS) - Manhattan, Blue Yonder, Kronos, etc…
- Operations fluency - Deep understanding of warehouse workflows, constraints, and what makes operators successful
- Technical collaboration - Ability to work effectively with engineering teams on complex, data-intensive systems
- User research skills - Comfortable conducting operator interviews, shadowing warehouse shifts, and translating observations into requirements
- Data-driven mindset - Experience using operational metrics to inform product decisions and measure success.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product managementlabor management solutionsdata analyticsworkflow designdata captureoperational metricsfeature prioritizationproduct trackingKPI trackingcontinuous improvement
Soft Skills
collaborationempathycommunicationuser researchoperational excellenceproblem-solvingdata-driven decision makingprioritizationadaptabilityleadership