Stord

Sales Development Representative

Stord

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Identify and map new buyer personas within existing customer accounts beyond traditional operations leaders
  • Build customer profiles that include roles, responsibilities, incentives, and pain points across teams such as: ecommerce, marketing, CX, growth, product
  • Maintain accurate account and contact mapping in Salesforce
  • Build targeted outbound campaigns focused on upsell and cross-sell motions within the customer base
  • Develop messaging tailored to specific personas and solutions, including: Estimated delivery dates, Personalized unboxing experiences, Post-purchase notifications, Branded tracking portals, Inventory planning, Shipment protection
  • Execute outreach across approved engagement tools (email, phone, LinkedIn, sequences)
  • Generate qualified expansion conversations and meetings for AEs, Expansion AEs, or Account Managers
  • Qualify interest, use case, timing, and internal ownership before handoff
  • Partner closely with Sales, Account Management, and Customer teams to align on account context

Requirements

  • 3+ years of experience in Sales Development, Business Development, or Account Expansion
  • Ability to research, map, and engage multiple stakeholders within a single account
  • Strong written and verbal communication skills with a consultative mindset
  • Comfortable running outbound motions with existing customers (not just cold outreach)
  • Experience working in Salesforce or similar CRM
  • Ability to collaborate cross-functionally while owning your own book of accounts
  • Bias toward action, experimentation, and iteration in a fast-paced environment
Benefits
  • Health insurance
  • 401(k) plan
  • Paid time off
  • Flexible work arrangements
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Sales DevelopmentBusiness DevelopmentAccount ExpansionOutbound CampaignsCustomer ProfilingStakeholder EngagementConsultative Selling
Soft Skills
Strong CommunicationCollaborationConsultative MindsetBias Toward ActionExperimentationIteration