Operations

• Set and execute the vision, strategy, and long-term roadmap for B2B growth within Stord
• Own business performance across key financial, operational, and customer success metrics
• Provide leadership and direction across multiple functions, ensuring teams are aligned and delivering results
• Identify opportunities to scale capabilities, improve efficiency, and strengthen client outcomes
• Collaborate with cross-functional partners in operations, sales, account management, product, engineering, and finance to deliver business objectives
• Serve as the executive contact for major B2B clients, advocating for their needs while balancing business goals
• Manage resources, budgets, and investments to maximize impact and ROI
• Build, lead, and develop high-performing teams that embrace accountability, innovation, and continuous improvement
• Contribute to company-wide leadership discussions and strategic planning
• Adapt responsibilities and priorities as business needs evolve, ensuring Stord remains agile and competitive in the B2B space

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