Technical Delivery Manager

StorageMart

Technical Delivery Manager coordinating intake, prioritization, and delivery for software development initiatives. Supporting digital operations for a multi-location storage and real estate technology company.

Posted 8/5/2026full-timeColumbia • Montana • 🇺🇸 United StatesMid-LevelSenior💰 $105,000 - $125,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in technical project management and delivery management, effectively bridging business stakeholders and technical teams while managing backlogs, priorities, and dependencies. Proficient in facilitating cross-functional conversations and ensuring clarity in project intake and execution.

Highest-signal resume keywords

Technical Project ManagementStakeholder CommunicationBacklog ManagementFreshservice ExperienceKanban Methodology

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Software Development LifecycleBacklog PrioritizationRequirements AnalysisProject Intake ProcessesDelivery Management

Soft Skills

FacilitationConstructive PushbackProblem-SolvingCollaboration

Tools & Technologies

Monday.comJiraAzure DevOpsFreshservice

Certifications & Qualifications

PMPPMI-ACPPSMCSM

Industry Keywords

E-Commerce DevelopmentDigital ProjectsContinuous DeliveryDelivery-Performance Metrics

Tech Stack

Tools & technologies

AzurePMPServiceNow

About the role

Key responsibilities & impact

Serve as the primary coordination point between business stakeholders and the software development team for assigned initiatives, enhancements, defects, and support-related development work.
Manage and govern the intake of technical requests across Monday.com, Freshservice, and other approved channels.
Review incoming requests to clarify the business problem, desired outcome, priority, acceptance criteria, dependencies, and stakeholder decisions.
Translate business needs into actionable work and facilitate business-technical conversations.
Maintain a consolidated view of open development work, including website initiatives, operational projects, defects, enhancements, dependencies, and Freshservice tickets.
Gatekeep work entering the development queue and help establish priorities.
Coordinate work through discovery, design, development, testing, release, and closure.
Lead or facilitate standups, refinement sessions, planning discussions, delivery reviews, retrospectives, and stakeholder status meetings.
Identify and drive resolution of blockers, stalled decisions, dependencies, scope changes, and resource conflicts.
Coordinate Freshservice-originated development work and ensure tickets are tracked, communicated, and closed.
Ensure Monday.com boards and workflow tools accurately reflect status, ownership, priority, risks, dependencies, and next actions.
Provide progress, risk, decision, delivery, and priority updates to leadership and stakeholders.
Coordinate with UX, QA, marketing, infrastructure, support, vendors, and other teams.
Help establish delivery standards for readiness, completion, acceptance criteria, testing, release readiness, documentation, and post-release validation.
Support adoption of Kanban, continuous delivery, work-in-progress limits, cycle-time measurement, and flow-based delivery practices.
Continuously improve technical-work intake, prioritization, delivery, communication, and measurement.

Requirements

What you’ll need

3–5 years of experience in technical project management, delivery management, program management, business analysis, product operations, or a similar role supporting software development teams.
Experience bridging business stakeholders and technical teams, especially with incomplete requirements or competing priorities.
Understanding of the software development lifecycle and ability to follow technical discussions, ask informed questions, and identify misaligned requirements, dependencies, or solutions.
Strong discipline managing backlogs, priorities, dependencies, risks, decisions, milestones, and stakeholder communication.
Experience maintaining Monday.com, Jira, Azure DevOps, Freshservice, or similar systems accurately and currently.
Ability to distinguish operational support issues, defects, enhancements, projects, and product or architectural decisions and route them appropriately.
Ability to turn loosely defined requests into clear, actionable work.
Experience facilitating conversations with executives, business leaders, engineers, designers, support teams, and external partners.
Ability to push back constructively when work is not ready, priorities are unclear, scope expands, or new requests disrupt committed work.
Ability to bring structure to maturing project intake, prioritization, development, testing, and release-management practices.
Experience coordinating websites, e-commerce, customer-facing digital, or multi-brand development work is helpful but not mandatory.
Experience with Freshservice or ServiceNow, intake and backlog processes, Kanban or continuous delivery transitions, delivery-performance metrics, or relevant industry environments is helpful but not mandatory.
PMP, PMI-ACP, PSM, CSM, or Kanban-related certifications are helpful but not required.

Benefits

Comp & perks

Growth Opportunities: Develop your skills and career with mentorship from senior leaders and exposure to new technologies.
Collaborative Culture: Work in a supportive and collaborative environment where your contributions make a real difference.
Some flexibility in standard business-hours scheduling
Work-life balance culture