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Delivery Operations Analyst
StonebranchDelivery Operations Analyst managing financial operations and project coordination for Stonebranch. Responsible for invoicing, documentation, and cross-functional collaboration with PS leadership.
About the role
Key responsibilities & impact- As Delivery Operations Analyst, you will be the operational backbone of Stonebranch’s Professional Services organization.
- Reporting directly to the Chief Delivery Officer, you will own the day-to-day financial and operational administration of the PS delivery function.
- Ensure that SOW commitments are understood and acted on, customer invoices are generated accurately and on time, project tracking records are current and reliable.
- Interface regularly with Finance, Sales, and PS leadership.
Requirements
What you’ll need- 2–4 years of experience in an operations, project coordination, financial administration, or professional services support role.
- Demonstrated ability to manage multiple concurrent workstreams, track deliverables, and maintain follow-through in a fast-moving professional environment.
- Prior exposure to SOW review, contract interpretation, or billing and invoicing processes in a services-oriented organization is a strong differentiator.
- Experience working cross-functionally with Finance, Sales, or senior leadership in a SaaS or enterprise software environment is a plus.
- Bachelor’s degree in Business Administration, Finance, Operations, Communications, or a related field.
- Excel: advanced proficiency required.
- Smartsheet: prior experience strongly preferred; candidates without Smartsheet exposure will be expected to ramp quickly.
- SharePoint: working familiarity required for document management and team site maintenance.
- General proficiency with Microsoft 365 tools (Teams, Outlook, Word).
Benefits
Comp & perks- Comprehensive Benefits: Our benefits package includes medical, vision, and dental insurance with 100% of premiums covered by Stonebranch for both employees and their families.
- Wellness & Balance: Take advantage of our workforce fitness program and gym reimbursement, plus paid holidays, a generous time-off policy to help you recharge, and a floating holiday to celebrate your birthday.
- Future-Focused: Build long-term financial security with our 401(k) plan.
- Community & Connection: Participate in regular social events that bring our team together and strengthen our culture.
ATS Keywords
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Hard Skills & Tools
financial administrationproject coordinationSOW reviewcontract interpretationbilling processesinvoicing processesadvanced ExcelSmartsheetSharePointMicrosoft 365
Soft Skills
ability to manage multiple workstreamstrack deliverablesmaintain follow-throughinterpersonal communicationcross-functional collaboration