Digital Banking Administrator

Stockman of Montana

Enhance, document, and support assigned software applications for Digital Banking. Collaborate between vendors and business unit to resolve issues and improve functionality.

Posted 5/16/2026full-timeBillings • Montana • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Enhance, document and support assigned software applications.
Responsible for serving as primary contact between the vendor and business unit.
Work with management and operations regularly to resolve outstanding issues.
Complete routine tasks and project deliverables.
Research and test upgrades and releases while adhering to documented change management process and procedures.
Monitor and review vendor communications for all products and services for issues, enhancements and new feature/functionality.
Provide tier two support to Contact Center and Branches.
Coordinate the research, reporting, and resolution of issues reported for assigned Digital Banking functions.
Propose system and procedure changes as needed.
Assist in the development and delivery of training for end users.
Maintain system documentation including desktop procedures and system diagrams.
Understand and maintain disaster recovery plans, Service Level Agreements (SLAs) and Business Continuity Plans (BCPs).

Requirements

What you’ll need

College degree or technical school preferred, or equivalent combination of education and experience.
Conceptual understanding of database design and integration required.
Prior experience in bank operations, project coordination, or similar financial functions preferred.
Experience with bank applications and software administration a bonus.
Strong communication skills, both written and oral.
Must be a self-starter; Ability to work independently or with a team;
Ability to properly prioritize workload and remain adaptable under pressure;
Must have strong organizational and analytical skills;
Must possess a solid balance of technical and business knowledge.

Benefits

Comp & perks

This position is not remote.
Monday-Friday 8 am - 5pm occasional evenings and weekends.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

database designsoftware administrationchange managementsystem documentationdisaster recovery planningService Level AgreementsBusiness Continuity Plansproject coordinationissue resolutiontraining development

Soft Skills

communication skillsself-starterindependent workteam collaborationprioritizationadaptabilityorganizational skillsanalytical skillsproblem-solvinginterpersonal skills