Stockarea

Operations

• Oversee end-to-end PTL operations, ensuring efficient load planning, vehicle utilization, and route optimization to achieve timely and cost-effective deliveries.
• Coordinate with transporters and clients to manage dispatch schedules, vehicle placement, and cargo tracking for smooth shipment flow.
• Handle client escalations and follow-ups, providing quick resolutions and maintaining consistent communication to ensure customer satisfaction.
• Maintain and update PTL MIS reports, ensuring accuracy and timely submission to support management in performance tracking and decision-making.
• Lead and guide the PTL operations team, allocating responsibilities, monitoring performance, and fostering a culture of accountability and operational excellence.
• Ensure compliance with safety and regulatory norms, implementing and monitoring safety protocols during vehicle loading, unloading, and transit operations.
• Analyze operational data to identify cost-saving opportunities, improve service levels, and enhance overall PTL efficiency.
• Drive continuous improvement initiatives in PTL processes, leveraging technology and best practices to enhance productivity and customer experience.

Operations Executive