Develop and manage strong relationships with potential & current client decision-makers.
Understand the organization’s full portfolio of services and geographies and present them to the client to foster account growth.
Understand the client’s long-term real estate and construction needs.
Lead client presentations, secure new business, and negotiate contracts.
Maintain and own key account data within Salesforce, including opportunity pipeline & probabilities, client/partner log & notify, MSA summaries, etc.
Organize and direct regular Client Account Business Reviews.
Integrate yourself with the local project delivery team, being active and present at all key client meetings to ensure projects are delivered on time, on budget, and with high quality, safety, and profitability levels.
Establish and implement a margin strategy for the account; ensure projects are set up to achieve success and profitability.
Establish a successful construction reporting cycle, from project start to project finish, factoring in company processes and considerations into job site problem-solving.
Ability to effectively identify and mitigate project risks before they impact service delivery to the client.
Identify and manage project risks, balancing priorities such as schedule, budget, quality, and safety.
Elevate potential areas of concern, communicating major issues with leadership.
Travel to, attend, and add value to any milestone project events.
Build and maintain an effective team culture that aligns with organizational culture.
Effectively communicate, resolve conflicts, and manage morale.

Requirements

Minimum of +/- 8 years of experience in the A/E/C industry or closely related field
Experience managing teams/matrix teams responsible for the delivery of complex projects
Bachelor’s degree in construction management, engineering, or a related field
Professional certifications (e.g., PMP, LEED) are a plus
Exceptional client relationship management skills
Strong ability to collaborate with stakeholders to deliver comprehensive solutions on behalf of our clients
Excellent verbal and written communication skills and strong analytical skills
Ability to thrive in a fast-paced, results-oriented environment
Strong organizational and project management skills
Client-focused and collaborative mindset.

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Health Savings Account
Healthcare Flexible Spending Account
Dependent Care Flexible Spending Account
401(k) retirement plan with employer match
Life & AD&D Insurance
Long-term Disability Insurance
Short-term Disability Insurance
Critical Illness Insurance
Accident Insurance
Hospital Indemnity Insurance
Home & Auto Insurance
Family Support
Pre-tax Paid Parking/Public Transportation
Paid time off: 2 Weeks for Non-Exempt and Three Weeks for Exempt
Time Away Benefits
8 Paid Holidays
Group Legal
Employee Stock Purchase Plan
Identity Theft Protection
Pet Insurance
Employee Assistance Program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

project managementrisk managementcontract negotiationaccount managementconstruction reportingdata analysispipeline managementclient presentationsmargin strategyproblem-solving

Soft Skills

client relationship managementcollaborationcommunicationconflict resolutionteam culture buildingorganizational skillsanalytical skillsresults-oriented mindsetstakeholder engagementmorale management

Certifications

PMPLEED