Product Manager, Client Support
Stitch Fix
full-time
Posted on:
Location Type: Remote
Location: Remote • California • 🇺🇸 United States
Visit company websiteSalary
💰 $127,100 - $212,000 per year
Job Level
Mid-LevelSenior
About the role
- Define and drive the long-term product strategy and roadmap for our agent platform
- Lead the product strategy for our customer-facing contact surfaces
- Translate complex operational and agent problems into clear, prioritized product requirements
- Practice strong product discovery, leveraging quantitative and qualitative insights
- Act as the primary liaison and partner between the CS Operations team and other Stitch Fix Product Managers
- Partner closely with the Engineering team to guide the development process.
Requirements
- 5+ years of Product Management experience
- Deep empathy for the agent experience
- Exceptional analytical skills
- Sufficient technical fluency to partner effectively with engineering teams
- An exceptional communicator who can articulate a clear product vision
- BA/BS degree or equivalent experience.
Benefits
- This position is eligible for an annual bonus
- Eligible for medical, dental, vision, and other benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
empathyanalytical skillscommunicationproduct vision
Certifications
BABS