Technical Account Manager – MSP

Stimulus Technologies | IT Services

Technical Account Manager blending technical expertise and strategic account management for MSP clients. Developing client relationships while ensuring service excellence and measurable business value.

Posted 5/20/2026full-timeHenderson • Nevada • 🇺🇸 United StatesJuniorMid-Level💰 $55,000 - $65,000 per yearWebsite

Tech Stack

Tools & technologies

CloudVoIP

About the role

Key responsibilities & impact

Develop and maintain strong, long-term relationships with clients
Serve as the primary point of contact for assigned accounts, ensuring high levels of satisfaction
Conduct regular client meetings to understand business goals and align technology solutions
Follow up to ensure services and projects meet client expectations
Provide guidance on technical solutions including IT infrastructure, cloud services, VoIP, and internet connectivity
Translate technical concepts into clear, business-friendly language
Assist in resolving client issues by coordinating with technical teams
Maintain strong documentation of client environments and interactions
Identify opportunities for upselling and cross-selling services within existing accounts
Prepare and present quotes for hardware, software, and service solutions
Manage contract renewals
Monitor account performance and provide reporting on progress and opportunities
Work closely with sales, technical support, and product teams to deliver seamless client experiences
Act as a liaison between clients and internal teams to ensure timely and effective solutions

Requirements

What you’ll need

2+ years of experience in account management, preferably within MSP, or technology services industries
Strong understanding of networking, and IT environments
Excellent communication, interpersonal, and negotiation skills
Ability to explain technical solutions to non-technical audiences
Strong organizational skills with the ability to manage multiple accounts simultaneously
Experience using CRM and account management tools
Bachelor’s degree in Business, Information Technology, or related field
Technical certifications or relevant IT training
Experience working with MSP clients

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Stimulus Technologies | IT Services Website LinkedIn All Job Openings 51 - 200 employees 💰 Equity Crowdfunding on 2014-01 Our mission is to be a reliable partner by providing a single source solution for all MSP, ISP, VoIP and data center needs. We seek to serve our customers with the highest level of quality products and services. And in everything we do, we strive for honesty, fairness and integrity. Technical Account Manager – MSP 🔥 1 hour ago 🏢🏡 Henderson – Hybrid 💵 $55k - $65k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level 🧑‍🔧 Technical Account Manager 🦅 H1B Visa Sponsor Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Develop and maintain strong, long-term relationships with clients
Serve as the primary point of contact for assigned accounts, ensuring high levels of satisfaction
Conduct regular client meetings to understand business goals and align technology solutions
Follow up to ensure services and projects meet client expectations
Provide guidance on technical solutions including IT infrastructure, cloud services, VoIP, and internet connectivity
Translate technical concepts into clear, business-friendly language
Assist in resolving client issues by coordinating with technical teams
Maintain strong documentation of client environments and interactions
Identify opportunities for upselling and cross-selling services within existing accounts
Prepare and present quotes for hardware, software, and service solutions
Manage contract renewals
Monitor account performance and provide reporting on progress and opportunities
Work closely with sales, technical support, and product teams to deliver seamless client experiences
Act as a liaison between clients and internal teams to ensure timely and effective solutions 🎯 Requirements
2+ years of experience in account management, preferably within MSP, or technology services industries
Strong understanding of networking, and IT environments
Excellent communication, interpersonal, and negotiation skills
Ability to explain technical solutions to non-technical audiences
Strong organizational skills with the ability to manage multiple accounts simultaneously
Experience using CRM and account management tools
Bachelor’s degree in Business, Information Technology, or related field
Technical certifications or relevant IT training
Experience working with MSP clients Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

account managementnetworkingIT infrastructurecloud servicesVoIPinternet connectivitytechnical solutionsCRM toolsaccount management toolsreporting

Soft Skills

communication skillsinterpersonal skillsnegotiation skillsorganizational skillsclient relationship managementproblem-solvingpresentation skillscoordinationupsellingcross-selling

Certifications

Bachelor’s degree in BusinessBachelor’s degree in Information Technologytechnical certificationsrelevant IT training