Customer Service Coordinator

Stimulus Technologies | IT Services

Service Coordinator ensuring high quality customer service for Stimulus Broadband in Jefferson City, MO. Working to maximize customer commitment and achieve customer satisfaction.

Posted 5/17/2026full-timeJefferson City • Montana • 🇺🇸 United StatesMid-LevelSenior💰 $16 - $18 per hourWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Ensure the high quality of customer service
Work with direction to maximize customer commitment and the prosperity of business
Complete assigned customer requests by priority
Follow workflows and procedures
Achieve high level of productive work time
Achieve 100% customer satisfaction for work completed
Learn new systems and experience career growth
Make clients happy

Requirements

What you’ll need

Phone etiquette and calm demeanor
PC proficiency in Windows-based applications and strong internet usage skills
Adaptability to day-to-day work schedule priority changes
Accountable and punctual work attendance
Work independently on projects
Any certifications, such as CompTIA A+, Network+, Microsoft Desktop, or Cloud Certifications, and/or applicable experience is a plus

Benefits

Comp & perks

Competitive pay and benefits
Training and reimbursement for certifications and training in IT related fields
Provides the necessary PPE to keep its employees safe and healthy

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

PC proficiencyWindows-based applicationsinternet usage skills

Soft Skills

customer serviceadaptabilityaccountabilitypunctualityindependencecalm demeanorphone etiquette

Certifications

CompTIA A+Network+Microsoft DesktopCloud Certifications