Vice President, Broadband Services

Stimulus Technologies | IT Services

VP of Broadband Services responsible for operations and customer experience at ISP. Leading teams and driving subscriber growth across multiple markets in the United States.

Posted 5/17/2026full-timeHenderson • Nevada • 🇺🇸 United StatesLead💰 $140,000 - $150,000 per yearWebsite

Tech Stack

Tools & technologies

PMP

About the role

Key responsibilities & impact

Oversee operational performance, subscriber growth, customer experience, and team development for all broadband markets
Lead broadband operations across all active and emerging markets
Own end-to-end service delivery performance, including uptime, SLAs, and customer support outcomes
Ensure operational readiness and smooth handoff of new service areas from construction to active service
Drive continuous improvement through data-driven decision-making and operational rigor
Recruit, develop, and manage regional teams including field technicians, NOC personnel, and operational supervisors
Foster a culture of accountability, performance excellence, and values-driven leadership
Oversee installation, activation, and support workflows to ensure a seamless customer experience
Implement proactive strategies to improve satisfaction, reduce churn, and increase take rates
Deploy and optimize operational tools and platforms used to manage the network
Establish and track KPIs for provisioning, ticketing, resolution times, and productivity
Partner with Engineering, Construction, and Finance to align staffing, systems, and budget planning with deployment timelines
Develop scalable operational frameworks to support growth from tens of thousands to hundreds of thousands of subscribers.

Requirements

What you’ll need

15+ years in ISP or telecommunications operations
Proven success managing large-scale network deployments; PMP preferred
Strong understanding of ISP infrastructure, network operations, and deployment processes
Demonstrated ability to inspire teams, develop talent, and scale organizations
Excellent written and verbal communication skills across technical and non-technical audiences
Strategic thinker with a track record of operational innovation and continuous improvement
Bachelor’s degree in Engineering, Telecommunications, Business, or related field; Master’s preferred.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Stimulus Technologies | IT Services Website LinkedIn All Job Openings 51 - 200 employees 💰 Equity Crowdfunding on 2014-01 Our mission is to be a reliable partner by providing a single source solution for all MSP, ISP, VoIP and data center needs. We seek to serve our customers with the highest level of quality products and services. And in everything we do, we strive for honesty, fairness and integrity. Vice President, Broadband Services 🔥 1 hour ago 🏢🏡 Henderson – Hybrid 💵 $140k - $150k / year ⏰ Full Time 🔴 Lead 👔 Vice President 🦅 H1B Visa Sponsor Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Oversee operational performance, subscriber growth, customer experience, and team development for all broadband markets
Lead broadband operations across all active and emerging markets
Own end-to-end service delivery performance, including uptime, SLAs, and customer support outcomes
Ensure operational readiness and smooth handoff of new service areas from construction to active service
Drive continuous improvement through data-driven decision-making and operational rigor
Recruit, develop, and manage regional teams including field technicians, NOC personnel, and operational supervisors
Foster a culture of accountability, performance excellence, and values-driven leadership
Oversee installation, activation, and support workflows to ensure a seamless customer experience
Implement proactive strategies to improve satisfaction, reduce churn, and increase take rates
Deploy and optimize operational tools and platforms used to manage the network
Establish and track KPIs for provisioning, ticketing, resolution times, and productivity
Partner with Engineering, Construction, and Finance to align staffing, systems, and budget planning with deployment timelines
Develop scalable operational frameworks to support growth from tens of thousands to hundreds of thousands of subscribers. 🎯 Requirements
15+ years in ISP or telecommunications operations
Proven success managing large-scale network deployments; PMP preferred
Strong understanding of ISP infrastructure, network operations, and deployment processes
Demonstrated ability to inspire teams, develop talent, and scale organizations
Excellent written and verbal communication skills across technical and non-technical audiences
Strategic thinker with a track record of operational innovation and continuous improvement
Bachelor’s degree in Engineering, Telecommunications, Business, or related field; Master’s preferred. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

network operationsservice delivery performanceoperational readinessdata-driven decision-makingKPI trackingscalable operational frameworkslarge-scale network deploymentsISP infrastructuredeployment processes

Soft Skills

team developmentleadershipaccountabilityperformance excellencecommunication skillsstrategic thinkingoperational innovationtalent development

Certifications

PMPBachelor’s degreeMaster’s degree