Customer Support

• Provides Nationwide title services
• Responsible for evaluating titles for property
• Ensure company processes and procedures are followed
• Ensure supplements and other products are delivered to clients in a timely manner
• Responsible for reviewing the quality of the completed product
• Performs centralized clerical processing of documents
• Reviews quality reports to identify trends, issues, and root causes
• Provides customer service to external clients and field escrow offices
• Provides support to branch operations by performing administrative duties
• Follows standard procedures and guidelines

Production Support Specialist II

Customer Support Associate

Customer Service Representative

Customer Service Representative – Escalations, Self-Pay

Technical Customer Service Agent

Customer Service Representative, Financial Services