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Customer Service Representative
Stewart TitleCustomer Service Representative at Stewart providing administrative support and promoting services. Responsible for resolving customer inquiries and facilitating sales activities in a collaborative environment.
About the role
Key responsibilities & impact- Promotes Stewart services and solutions through various sales and marketing activities designed to ensure customer success while maximizing Stewart revenue and market share
- Provides administrative and specialized operational support to sales representatives and/or sales teams to assist with the selling and closing of Stewart products in accordance with sales goals as specified by leadership.
- Responsible for answering routine questions and issues about products and services from internal and external customers
- Effectively resolves inquiries or escalates concerns in a timely fashion
- Performs a wide range of support functions to assist in departmental processes
- Follows clearly defined procedures to complete daily tasks and responsibilities
- Uses existing procedures to solve straightforward problems without the consistent need to exercise discretion
- Uses basic communication skills to address internal and/or external clients and/or team members
- Individual contributor working under direct supervision with little autonomy
- Performs all other duties as assigned by management
Requirements
What you’ll need- High school diploma required; Bachelor’s preferred
- Typically requires 0-2 years of related work experience
Benefits
Comp & perks- a variety of health and wellness insurance options and programs
- paid time off
- 401(k) with company match
- employee stock purchase program
- employee discounts
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer successadministrative supportproblem solvingcommunication skillsinquiry resolutionteam collaborationoperational supportattention to detailtime managementadaptability
Certifications
high school diplomaBachelor’s degree