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IT Business Support Specialist – Level I
Stewart Title. Provides technical support to users for business applications .
Posted 5/6/2026full-timeRemote • Florida, New York, Texas • 🇺🇸 United StatesJunior💰 $37,336 - $52,270 per yearWebsite
About the role
Key responsibilities & impact- Provides technical support to users for business applications
- Troubleshoots issues and guides users through resolutions
- Delivers standard user training and responds to frequently asked questions
- Logs, tracks, and resolves basic support requests
- Escalates more complex technical issues to higher-level support or development teams
- Maintains accurate documentation of support interactions and resolutions
Requirements
What you’ll need- High school diploma required; Bachelor’s preferred
- Typically requires 0-2 years of related work experience
Benefits
Comp & perks- a variety of health and wellness insurance options and programs
- paid time off
- 401(k) with company match
- employee stock purchase program
- employee discounts
ATS Keywords
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Soft Skills
technical supporttroubleshootinguser trainingproblem-solvingcommunication