Customer Service Concierge
Stewart Title
full-time
Posted on:
Location Type: Remote
Location: California • United States
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Salary
💰 $40,100 - $66,400 per year
About the role
- Promotes Stewart services and solutions through various sales and marketing activities designed to ensure customer success while maximizing Stewart revenue and market share.
- Provides administrative and specialized operational support to sales representatives and/or sales teams to assist with the selling and closing of Stewart products in accordance with sales goals as specified by leadership.
- Responsible for answering routine questions and issues about products and services from internal and external customers.
- Effectively resolves inquiries or escalates concerns in a timely fashion.
- Follows standard procedures and guidelines.
- Understands how assigned duties relate to others within the team and how the team integrates with related teams.
- Impacts own team through the quality of the support provided.
- Recognizes and solves typical problems; selects solutions from established options.
- Communicates moderately complex information in routine situations, typically within own team.
- Works under general supervision with limited ability to modify approach.
- Individual contributor having no supervisory responsibilities; manages own workload.
Requirements
- High school diploma required; Bachelor’s preferred
- Typically requires 2+ years of related work experience
Benefits
- a variety of health and wellness insurance options and programs
- paid time off
- 401(k) with company match
- employee stock purchase program
- employee discounts
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer successadministrative supportproblem solvingcommunicationteam collaborationtime managementinquiry resolutionoperational supportsales supportworkload management
Certifications
high school diplomaBachelor’s degree